Job details

Pay information not provided

Permanent, Full-time

Dubai

Full job description

We are looking to hire an energetic and skilled applicant for the Sales Coordinator role. Please review the details below and apply if your profile is relevant.

Responsibilities

• Manage incoming calls and inquiries from customers
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Skills

• Strong communication skills; fluent in English
• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Familiarity with SAP and other CRM/ERP systems
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Job Types: Full-time, Permanent

Work Location: In person

Full job description

Previous experience in sales and customer service

Excellent communication and customer-handling skills

Fluent in Arabic and English

Presentable and well-mannered

Serious and committed to work

Available to join immediately

Work Location: In person