Sales Coordinator.Injaz - RBG - Loan DST - DXB.Retail Banking Group at Mashreq Careers

, , United Arab Emirates -

Full Time

Start Date

Immediate

Expiry Date

20 Jul, 26

Salary

0.0

Posted On

21 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales support, Stakeholder management, Sales management techniques, Credit compliance, Risk management, Sales operation procedures, Communication skills, Interpersonal skills, Negotiation skills, Computer skills, MIS reporting, CRM, Lean strategy, Data tracking, Process improvement

Industry

Banking

Description

JOB PURPOSE * To provide critical sales support to the Direct Sales team to achieve business goals * Support Managers on delivery of required targets agreed with the business/department head. * Closely work with CIBG/SME/Other Partners to facilitate Company-based Bulk account opening, Fulfillment and Activation * Review department submission with an objective to reduce error rate and rework in line with the lean strategy adopted by RBG * Maintain robust engagement with key stakeholders critical for sales closure, and thus support sales team in achieving the set targets KEY RESULT AREAS * Pre-screening and Conducting system checks on applications to ensure alignment to process and policy requirements * Robust MIS and Tracking of all applications & supporting NSM in delivery of MI, critical for internal sales monitoring * Support sales team in Fulfillment of Pay orders and clearance letters at Other Banks * Chub management - Safe custody of documents submitted by respective sales officers/Advisors * Co-ordinate with sales teams and prepare mandatory reports on deferrals, buyouts, mystery shopping or any other ad hoc reports whenever required * Monitor & follow up with sales staff on CRM leads & ONR * To co–ordinate with the sales teams on pending issues related to complaints, mis selling or fraud * Support in reducing error rate in submissions to increase efficiency as per the lean principles * To promptly manage issues highlighted by sales team related to customers, to avoid complaints * Handling all office equipment for required maintenance support * Follow up with Sales staff on mandatory trainings * Facilitate system accesses for new joiners and access management/asset take over and reconciliation for staff exits * Working within policies and procedural parameters as per Audit requirements * Working in coordination with the Admin/HR/Operations team KNOWLEDGE, SKILLS AND EXPERIENCE * Graduate with 3-year work experience in a financial institution within Sales management * Excellent Stakeholder/People management skills. * Expert knowledge on different Sales Management Techniques. * Fair knowledge on credit compliance and risk management. * Knowledge of Sales Operation Procedures and Policies. * Communication, interpersonal & negotiation skills required; Adept computer skills. * Adaptable and versatile.

Responsibilities

The Sales Coordinator provides critical sales support to the Direct Sales team to achieve business goals and facilitates bulk account opening and fulfillment. They are responsible for pre-screening applications, maintaining robust MIS tracking, and coordinating with internal stakeholders to ensure operational efficiency.