Sales Coordinator - InterContinental San Francisco at IHG Career

, California, United States -

Full Time

Start Date

Immediate

Expiry Date

26 May, 26

Salary

37.5

Posted On

25 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Client Coordination, Administrative Support, Sales Support, Client Communication, Request Resolution, Complaint Resolution, Typing, Data Entry, Report Completion, Vendor Coordination, Calendar Management, Phone Etiquette, Interdepartmental Coordination, Organization, Rapport Building

Industry

Hospitality

Description

A little bit about your day to day Coordinate services for clients and in-house guest and provide administrative and sales support for the department. Every day is different but mostly you'll Respond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements. Regularly follow-up with clients and maintain accurate and updated information. Promote team work and quality service through daily communication and coordination with other departments. Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling. Resolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients. Perform administrative duties such as typing proposals, letters, contracts, etc. Collect data, update data-bases, and complete departmental monthly reports. May coordinate outside vendor services needs (floral displays, audio/visual, etc.) where appropriate. Regularly follow-up to ensure set-up requirements meet client needs. Perform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones and routing to appropriate sales staff, handling of mail, faxes, etc.) What we need from you Experience - Minimum of two years in a hotel sales setting. Attitude – Be pleasant to talk in person and on the phone to easily develop rapport with external and internal clients. Organization – You must be able to juggle multiple projects and deadlines in support of five sales professionals. Fitness – You must be able to frequently move about the hotel and lift/push/pull up to 10 lbs. frequently, and up to 25 lbs. occasionally. What you can expect from us The hourly pay range for this role is $36.00 to $37.50. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees. At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

Responsibilities

The coordinator will manage services for clients and guests, providing administrative and sales support by responding to requests, confirming details, and maintaining accurate client information. This role also requires coordinating with various hotel departments for special requests and handling administrative tasks like typing proposals and completing monthly reports.