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Sales Coordinator at KWB Hotels, LLC
Overland Park, Kansas, United States -
Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Clerical Duties, Administrative Duties, Customer Satisfaction, Answering Phones, Correspondence, Report Preparation, Contract Preparation, File Management, Rooming Lists, Sales Support, Communication

Industry

Hospitality

Description
BASIC PURPOSE: Assist Area DOS/Director of Sales/Sales Manager(s) in obtaining customer satisfaction by performing clerical and administrative duties relating to guest and hotel communications and sales. ESSENTIAL FUNCTIONS: 1. Answering phones and ensuring all inquiries are dealt with accurately, timely and in a professional manner. (40%) 2. Complete correspondence, reports and forms as well as prepare simple written correspondences. (15%) 3. Prepare sales contracts within 24 hours of receiving original, using standard contract format set-up in PC. (10%) 4. Create new files and monitor trace files in accordance with brand SOP’s. (10%) 5. Prepare cover sheets, rooming lists and ASAP reports based on room blocks and customer information. (10%) 6. Assist Area DOS/DOS/SM on creative projects, such as proposals and special event invitations. (5%) 7. Maintain timely and effective paper flow and communications within the sales area. (5%) Non- Essential Functions: 1. Perform special projects and participate in task forces and committees as requested and all other duties as assigned by the Area DOS/DOS/SM/GM or District Manager. 2. Assist guest with changes and special requests in person, as needed. 3. Input reservation directly into system.
Responsibilities
The primary role involves performing clerical and administrative duties to assist Sales management in achieving customer satisfaction, focusing heavily on handling phone inquiries accurately and professionally. Essential functions also include preparing correspondence, reports, sales contracts, and managing various sales-related files and communications.