HOURS: MONDAY – THURSDAY, 8AM – 5PM AND FRIDAY 8AM – 4PM WITH 1 HOUR FOR LUNCH

We’re looking for a proactive and customer-focused individual to join our team, handling sales enquiries, processing orders, and supporting day-to-day branch operations. You’ll play a key role in delivering excellent service, coordinating stock and deliveries, and helping drive sales by promoting Lindab’s products and solutions. If you’re organised, commercially aware, and enjoy working in a fast-paced, team-oriented environment, we want to hear from you!

REQUIREMENTS:

• Previous experience in customer service or order processing within a commercial or distribution environment: You will need to be able to handle enquiries, orders, and stock coordination confidently.
• Familiarity with sales and quoting systems or ERP software: Important for managing pricing, stock levels, and customer orders in line with company procedures.
• Basic understanding of logistics or transport coordination: Useful for quoting transport costs, liaising with branches, and arranging cost-effective deliveries.
• Experience in handling payments and basic financial transactions (cash/card): Required for accurate trade counter sales and reporting to credit control.
• Ability to work effectively with cross-functional teams (e.g. Branch Managers, BDMs, Credit Control, Logistics): Necessary for collaboration across the business and ensuring smooth order fulfilment.

• Receive and process customer orders/enquiries: To receive and accurately process in accordance with Company procedures, customer’s orders / enquiries, progressing them to completion and to the complete satisfaction of the customer.
• Liaise with other branches and departments: To liaise with other Lindab branches / departments on stock transfers / transferred orders, keeping the customer informed at all times
• Promote and develop sales opportunities: At all times and in conjunction with your regional BDM & BM, maximise sales opportunities and business development within your area.
• Handle trade counter payments accurately: To accurately handle cash and credit card payments associated with trade counter sales and to process such sales in accordance with Company procedures.