Company Description Berkowitz Furniture is a fifth-generation, family-run retailer specializing in quality furniture sourced from Australia and overseas. Established in 1896, the company operates 12 showrooms across metropolitan Victoria, Adelaide, and Sydney and is known for outstanding customer service. Berkowitz focuses on handpicked furniture that offers superior quality while being competitively priced to deliver strong value. Team members are part of a long-standing brand that takes pride in helping customers experience the comfort and craftsmanship of well-made furniture. Working at Berkowitz means joining a stable, customer-focused business with a reputation built over more than a century.

Role Description This is a full-time, on-site Sales Consultant role based in Melbourne, VIC. The Sales Consultant will welcome customers into the showroom, actively listen to their needs, and provide tailored product advice to help them choose furniture that suits their lifestyle, budget, and design preferences. Daily responsibilities include demonstrating product features, preparing quotations, processing sales transactions, and maintaining accurate records in the sales system. The role involves maintaining an organized and visually appealing showroom, ensuring that displays reflect current promotions and product ranges. The Sales Consultant will follow up with customers as needed, support after-sales service, and work closely with the showroom team to meet individual and store sales targets while upholding the company’s customer service standards.

Qualifications

• Strong Sales Consulting and Consulting skills, with the ability to understand customer needs and recommend appropriate solutions.
• Demonstrated Customer Service and Customer Satisfaction focus, with a commitment to building long-term customer relationships.
• Excellent Communication skills, including clear verbal communication and confident interpersonal interaction in a showroom environment.
• Previous experience in retail sales, preferably in furniture or homewares, and a proven track record of meeting sales targets.
• Ability to work on-site in Melbourne, VIC, including weekends and public holidays as required in a retail setting.
• Strong attention to detail, numeracy skills for preparing quotes, and basic proficiency with point-of-sale and customer management systems.
• Team-oriented mindset, reliability, and a professional, customer-focused presentation.

WOW Recruitment are seeking a proactive and commercially minded Sales, Marketing & Operations Coordinator to join an established international business specialising in heavy machinery space.

This is an opportunity to join a small Australian team where you'll play a key role in supporting sales performance, coordinating marketing activity and keeping the business's customer information, systems and sales pipeline running smoothly.

Working closely with management and the sales team, you'll suit someone who enjoys taking ownership, improving processes and keeping things moving in a hands-on environment. This is a varied position combining sales coordination, CRM management, lead generation and marketing, with plenty of opportunity to make a tangible impact on the business.

What’s in it for you?

• Monday to Friday, 8:50am–4:30pm
• Join an international business
• Work closely with management and the sales team in a small, collaborative environment
• A varied role where you can contribute ideas, improve processes and help drive commercial outcomes
• Opportunity to develop your experience across sales operations, lead generation and marketing

You will be:

• Coordinating customer enquiries, sales quotations, proposals and tender documentation, ensuring timely follow-up
• Maintaining Salesforce records, monitoring sales opportunities and keeping pipeline data accurate and up to date
• Preparing sales reports and tracking leads, quotations, demonstrations and conversion activity
• Researching prospective customers, decision-makers, projects and market opportunities to support business development
• Coordinating marketing campaigns, social media content, email communications and digital and print collateral
• Supporting product launches, trade shows, demonstrations and industry events
• Liaising with sales, service, parts and administration teams to ensure information flows smoothly across the business
• Monitoring outstanding actions, identifying opportunities to improve processes and ensuring important tasks don't fall through the cracks
• Maintaining customer, competitor and market intelligence to help the sales team identify new business opportunities

You are:

• Experienced in sales coordination, sales administration, commercial support or a similar B2B coordination role
• Confident using CRM systems, ideally with hands-on Salesforce experience beyond basic data entry
• Highly organised, detail-oriented and comfortable managing multiple priorities
• A strong communicator who can confidently liaise with management, customers and internal stakeholders
• Proactive and accountable, with the ability to follow up outstanding actions and work independently
• Commercially minded, with an understanding of how effective sales support and customer follow-up contribute to business growth
• Comfortable coordinating marketing activities, with experience in campaigns, social media, content or events highly regarded
• Adaptable and happy working across different functions in a small, hands-on team

Experience in heavy machinery, equipment hire, construction, manufacturing, mining, recycling or industrial B2B environments will be highly regarded, but is not essential.

• If this sounds like the role for your please APPLY NOW or contact Caitlin // Caitlin@wowrecruitment.com.au

WOW Recruitment are seeking a proactive and commercially minded Sales, Marketing & Operations Coordinator to join an established international business specialising in heavy machinery space.

This is an opportunity to join a small Australian team where you'll play a key role in supporting sales performance, coordinating marketing activity and keeping the business's customer information, systems and sales pipeline running smoothly.

Working closely with management and the sales team, you'll suit someone who enjoys taking ownership, improving processes and keeping things moving in a hands-on environment. This is a varied position combining sales coordination, CRM management, lead generation and marketing, with plenty of opportunity to make a tangible impact on the business.

What’s in it for you?

• Monday to Friday, 8:50am–4:30pm
• Join an international business
• Work closely with management and the sales team in a small, collaborative environment
• A varied role where you can contribute ideas, improve processes and help drive commercial outcomes
• Opportunity to develop your experience across sales operations, lead generation and marketing

You will be:

• Coordinating customer enquiries, sales quotations, proposals and tender documentation, ensuring timely follow-up
• Maintaining Salesforce records, monitoring sales opportunities and keeping pipeline data accurate and up to date
• Preparing sales reports and tracking leads, quotations, demonstrations and conversion activity
• Researching prospective customers, decision-makers, projects and market opportunities to support business development
• Coordinating marketing campaigns, social media content, email communications and digital and print collateral
• Supporting product launches, trade shows, demonstrations and industry events
• Liaising with sales, service, parts and administration teams to ensure information flows smoothly across the business
• Monitoring outstanding actions, identifying opportunities to improve processes and ensuring important tasks don't fall through the cracks
• Maintaining customer, competitor and market intelligence to help the sales team identify new business opportunities

You are:

• Experienced in sales coordination, sales administration, commercial support or a similar B2B coordination role
• Confident using CRM systems, ideally with hands-on Salesforce experience beyond basic data entry
• Highly organised, detail-oriented and comfortable managing multiple priorities
• A strong communicator who can confidently liaise with management, customers and internal stakeholders
• Proactive and accountable, with the ability to follow up outstanding actions and work independently
• Commercially minded, with an understanding of how effective sales support and customer follow-up contribute to business growth
• Comfortable coordinating marketing activities, with experience in campaigns, social media, content or events highly regarded
• Adaptable and happy working across different functions in a small, hands-on team

Experience in heavy machinery, equipment hire, construction, manufacturing, mining, recycling or industrial B2B environments will be highly regarded, but is not essential.

• If this sounds like the role for your please APPLY NOW or contact Caitlin // Caitlin@wowrecruitment.com.au