Benefits: * Fuel Your Growth with Love’s - company funded tuition assistance * Paid Time Off * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development *
Welcome to Love’s: The Customer Engagement Coordinator is responsible for supporting the operational needs of Customer Engagement team. This role provides support in helping set up customers’ accounts. Customer Engagement Coordinators are responsible for understanding Love’s products and services, utilizing various systems and platforms to resolve the client inquiries and provide support requests while working closely with various internal departments throughout the company.

EXPERIENCE AND QUALIFICATIONS:

• HS Diploma or equivalent required, Bachelor’s in Business or related field preferred
• Excellent customer service and active listening skills
• Excellent communication (verbal and written) skills
• Demonstrated experience working well in a close team environment
• Possess a demonstrated ability to determine when to refer issues versus handle them personally

SKILLS AND PHYSICAL DEMANDS:

• Ability to manage numerous competing demands in an extremely high stress environment
• Ability to work with multiple departments and customers in stressful situations
• Excellent working knowledge of Microsoft Office
• High attention to detail, with follow through to completion of tasks
• Strong problem-solving skills, multitasking capabilities
• High level of professionalism and customer orientation
• Requires prolonged sitting, some bending and stooping
• Occasional lifting up to 25 pounds
• Manual dexterity sufficient to operate a computer keyboard and calculator
• Requires normal range of hearing and vision

Please refer the Job description for details