QUALIFICATIONS:

• Previous administrative or coordinator experience in hospitality, sales, or events preferred.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite; experience with CRM and event management software preferred.
• Strong attention to detail and accuracy.
• Demonstrated problem-solving skills and ability to work both independently and as part of a team.

PHYSICAL REQUIREMENTS:

• Ability to sit for extended periods while performing administrative tasks.
• Occasional standing, walking, and lifting of up to 20 lbs. for event materials or meeting setups.
• Must be able to work a flexible schedule, including occasional evenings or weekends, based on event needs.

• Provide administrative support to the Sales & Events team, including Word processing, presentation preparation, and account management.
• Assign incoming sales leads to the appropriate team member and maintain accurate records in the CRM system.
• Coordinate meeting room reservations for internal meetings, external client events, and site inspections.
• Assist with the planning and coordination of client events, ensuring seamless communication with operational departments.
• Prepare contracts, proposals, and banquet event orders as needed.
• Maintain organized and up-to-date filing systems for client accounts and event documentation.
• Respond to client inquiries in a timely and professional manner, ensuring all details are captured and communicated effectively.
• Support Sales Managers in follow-up communications, database management, and tracking of sales activities.
• Collaborate with other departments to ensure flawless event execution and guest satisfaction.
• Perform other duties as assigned to support the success of the Sales & Events department.
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