We’re hiring a Sales Coordinator because we need you to accomplish our mission - helping independent sales agents navigate merchant services with a partner who provides the AgentFirst experience.
We believe that merchant service sales professionals are growing small businesses one solution at a time. And we help them do that by connecting them with a full toolbox of solutions and services without the messiness of inefficient processes, daily reporting, sales quotas, or laughably small residuals.
That’s why our foundation is AgentFirst. We support independent sales agents as they build and support their portfolio of clients. We view each agent as our customer - keeping them safe, supported, and successful allows them to do the same for their merchants.
And that is where you come in!
We are looking for a Sales Coordinator to help us continue building the AgentFirst Experience here at PayCompass. We are growing fast and the opportunities to manage, maintain, and multiply those aspects is supremely important.
That is why finding the right fit for this role is the company’s #1 priority.
This role is critical because without you we will not have the ability to continue expanding and growing as an organization. We need you to come with detail-oriented ownership and problem-solving and energy. Improve what we’re already doing, explore different ways to do it more efficiently, and invent new and better techniques. And, most of all, have fun helping us grow PayCompass.

REQUIREMENTS

• In your heart of hearts, you love to be a part of watching agents and team members succeed
• You are dying to be a part of a team that is growing and building at a lightning-fast pace
• Excellent verbal and written communication skills as well as strong collaborative and interpersonal skills
• You know that attention to detail is your superpower
• Strong analytical skills to collect and interpret data
• Exhibit a calm, professional demeanor with a sales and business mindset

WHAT WILL YOU DO IN THIS ROLE?

As the Sales Coordinator for PayCompass, you’ll have two core areas of responsibility. The core areas you’ll be focused on are below and in priority order:

1. Applications and agreements Outcome:

You will review and submit merchant services applications as well as work with the agents and merchants to ensure that agreements meet underwriting criteria. Success in this role will be demonstrated by actively participating in the full sales process and assisting the team in driving sales growth and customer satisfaction.

2. Agent satisfaction Outcome:

The ideal candidate will be responsible for processing agreements, answering agent calls, and ensuring overall agent satisfaction. They will also be communicating with other departments, and handling administrative activities. The person must be well organized, administratively adept, and a problem solver.

WHAT WILL YOU LEARN IN THIS ROLE?

If you come from a traditional sales role, our pace of innovation, action, and iteration might be a little uncomfortable at first.
You’ll learn to move fast, iterate quickly, and put zero value into sunk cost. You’ll get to spread your wings, actively eliminate red tape, and do your thing. If you come from a large corporation or an agency environment, this will feel like the first day out of prison after a 10-year sentence. If you come from the start-up or tech world, this will feel like a dream in which you can just focus on passionately pursuing the success of others (which helps us succeed too!).
If you have been around sales but have never taken on a Coordinator role, this could be the opportunity you’ve been looking for. While we would love to have someone that’s already “done it,” we’re open to giving someone who is the perfect fit the opportunity they’ve been waiting on .
There is zero red tape at PayCompass. We don’t care about how other people have always done things or how you learned to do it somewhere else. What we care about is: 1) you love what you do every day and wake up excited to do it 2) our sales agents’ success. We ruthlessly pursue both of those on a daily basis.