Sales Coordinator at PB Materials LLC

Lubbock, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

29 May, 26

Salary

0.0

Posted On

28 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Work Ethic, Teamwork, Customer Support, Communication, Sales Administration, Data Entry, Reporting, Scheduling, Pricing, Invoicing, Relationship Building, Organization, Mathematical Skills, Software Proficiency, Product Knowledge

Industry

Construction

Description

Description JOB DESCRIPTION Summary The Sales Coordinator supports company objectives by primarily assisting the sales team, focusing mostly on managing schedules and the distribution of sales documents; preparing and following up on sales quotations made for customers; and liaising between other departments, the sales team, and the customer to provide excellent customer service. Functional Responsibilities Ø Exhibit a strong work ethic with the ability to take direction and work in a team setting and independently. Ø Adhere to Permian Basin Materials Code of Conduct and company policies. Ø Establish proactive responsive communication with customers to provide client support for quality and service issues and develop and maintain customer loyalty working in tandem with the sales team. Ø Receive sales calls, quotes jobs and/or direct sales calls to appropriate sales representatives, including setting-up jobs, creating quotes, and distributing quotes to customers at the direction of field sales staff. Ø Ensure orders are priced accurately and invoices are issued promptly. Ø Follow up with customers and credit department on open account requests. Ø Attend sales trainings and meetings and develop an understanding of the company’s products. Ø Resolve pricing/invoicing/credit/payment/shipping discrepancies for customers when appropriate. Ø Determine appropriate individuals to resolve escalated customer issues/complaints. Ø Responsible for ensuring accurate data is gathered and input into various systems – Ready Mix and Aggregate Insight, Integra, Track It, and Haul It and other applications as needed. Ø Enter and monitor data input including won/loss, sales tickets, scheduling, quality control, pit inventory and production, job creation, and daily ticket maintenance. Ø Generate reports, track sales forecasts, and provide sales tracking information to sales and management teams. Ø Respond to customer inquiries regarding product information, price and product availability and facilitate information transfer between the customer, Sales Representative(s) and/or Plant Managers and District/Division Managers, as appropriate. Ø Coordinate with customers, Logistics and RM Dispatch for delivery scheduling. Ø Assure that Scale Clerks are collecting and administering required production/sales data and act as backup in entering production data. Ø Research online resources for potential bids and distribute information to field sales staff for review. Ø Gather submittal data from quality control to provide to sales and sales management. Ø Order and maintain marketing materials, client gifts, and sales products. Ø Perform other duties as directed Competencies Ø Experienced in providing high-level customer service Ø Excellent relationship building skills Ø Excellent organizational skills Ø Excellent oral and written communication skills Ø Basic sales administration skills Ø Mathematical skills including weights and measures conversions Ø Basic understanding of production costs and logistics Ø Understanding of aggregates and concrete products and/or willingness to learn Ø Proficient with dispatch software, including Integra, Agg Insight, and Microsoft office applications EXPERIENCE/TRAINING/CERTIFICATIONS Ø Lead Sales Coordinator - High School diploma and 5+ years of relevant experience in Sales Administration, Aggregate/Ready Mix industry preferred, and proven experience in providing leadership and training to the company Sales Coordinators. Ø Sales Coordinator - High School diploma and 2+ years of relevant experience in Sales Administration, Aggregate/Ready Mix industry preferred. Ø Aptitude for learning and effectively utilizing Software applications required Ø Advanced Microsoft Excel Competency required Ø Valid driver’s license required Requirements PHYSICAL AND ENVIRONMENTAL REQUIREMENTS Ø Candidate must be drug free. Ø Must be able to: o Lift or carry no more than 20 pounds from floor to waist level occasionally o Lift or carry less than 20 pounds frequently (documents, supplies, small office machinery) o Sit for extended periods of time with occasional walking and standing o Use hands and fingers to operate computers and other office machinery o Effectively communicate in verbal and written formats with internal and external personnel, clients, and vendors Ø Work is performed in a normal office environment

Responsibilities

The Sales Coordinator primarily supports the sales team by managing schedules, distributing sales documents, preparing and following up on quotations, and acting as a liaison between departments and customers for excellent service. Key duties include managing sales calls, ensuring accurate order pricing and invoicing, resolving customer discrepancies, and accurately inputting and monitoring various sales and production data into multiple systems.