OVERVIEW:

We are looking for a reliable and detail-oriented Sales Coordinator to support our manufacturing operations. This role focuses on order processing, customer communication, and account management to help ensure our clients receive high-quality service throughout the production cycle.

QUALIFICATIONS:

• High school diploma or equivalent required
• Prior experience in a manufacturing or accounting environment is a plus
• Strong customer service and problem-solving skills
• Proficient in Microsoft Office and familiar with order management software
• Detail-oriented and organized with excellent follow-through
• Team-oriented with the ability to work independently

• Accurately enter and track manufacturing orders
• Communicate updates to customers on order status, delays, and changes
• Coordinate with marketing to verify pricing before order entry
• Recommend order quantity, labeling, or packaging adjustments as needed
• Maintain customer files, contact lists, and order histories
• Work with the finance team to monitor accounts, process credit checks, and assist with collections
• Resolve customer inquiries and concerns promptly
• Support special projects as assigned by the sales team or leadership