Roles & Responsibilities

Job description:

Job Title: Sales Coordinator

Department: Sales

Reports To: Sales Head

Job Summary

The sales Coordinator provides administrative and operational support to the sales team to ensure smooth sales processes and excellent customer service. The role involves managing customer inquiries, preparing sales quotes, maintaining sales records, preparing reports, coordinating with internal departments, and supporting sales activities to help achieve business targets.

Key Responsibilities

• Support the sales team with day-to-day administrative tasks.
• Process customer quotations and sales documentation accurately.
• Maintain and update customer records, sales databases, and CRM systems.
• Handle customer inquiries and provide prompt responses regarding products, orders, and services.
• Prepare sales reports.
• Schedule meetings and appointments for the sales team.
• Prepare contracts, proposals, and other sales-related documents.
• Ensure proper filing and documentation of sales records.
• Prepare comprehensive product documentation and coordinate with customers to obtain formal approval for project requirements and specifications.
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• Location: Dubai
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• Employment Type: Full-Time
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• Work Location: In person

Desired Candidate Profile

Required Qualifications

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• 2+ years of experience in sales support, sales coordination, or customer service.
• Proficiency in Microsoft Office (Excel & Word).
• Experience with Microsoft Dynamics 365 Business Central software is preferred.
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Required Skills

• Excellent communication and interpersonal skills.
• Strong attention to detail and accuracy.
• Ability to multitask and manage priorities effectively.
• Customer-focused mindset.
• Problem-solving and analytical skills.
• Teamwork and collaboration.
• Time management and organizational abilities.