Description:
The Newberry Hotel a Tapestry Collection by Hilton located in Bend Oregon is looking to add to our hospitality family! This beautiful hotel is perfectly located in the heart of downtown Bend Just minutes away from thriving restaurants and bars. We are looking for a passionate individual who would like to begin a career in the hospitality industry. If this sounds like you apply today!

SUMMARY

Resolute Road Hospitality, a national third-party hospitality management company, is seeking dynamic, driven, service-oriented people to join our family! Whether your goals are short or long-term, we have limitless opportunities for growth within our company. Our leadership team is here to help you realize your full potential and feel supported every step of the way. Join us on the road ahead.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of hospitality industry and business management fields
• Proficiently speak, read, write, and comprehend the English language
• Able to read and write to facilitate the communication process
• Able to work independently with minimal supervision and desire to participate as part of a team
• Possess proficient computer skills including proficient knowledge of MS Office products, knowledge of brand operating systems preferred
• Knowledge of sales process, client base, and general market knowledge
• Ability to investigate and analyze current activities or information in the sales field and make logical conclusions and recommendations
• Ability to negotiate, convince, sell and influence professionals and hotel guests
• Knowledge of revenue management and successfully forecast business on both short-term and long-term basis
• Develop and maintain rapport with key community contacts to ensure a visible presence in the community
• Able to work in fast paced environment
• Able to prioritize, organize, and manage multiple tasks

EDUCATION

High school graduate or GED required. Associate degree, bachelor’s degree in hotel/restaurant management, business administration, or management or similar degree preferred, or equivalent combination of education and experience.

EXPERIENCE

Some sales experience preferred. Two to four years’ experience in hospitality industry preferred.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Solicit new and existing business accounts to meet and exceed revenue goals predominately through outside sales calls, relationships, telephone solicitation, site tours and written communication/collateral
• Develop/maintain knowledge of market trends, competition and customers
• Attend trade shows, community events and industry meetings
• Prepare correspondence to customers, internal booking reports and file maintenance
• Finalize all books/contracts in a timely manner servicing guests through the process
• Participate in revenue management call, pre-convention meetings, training and other sales-related meetings
• Assist with hotel budget planning, sales and revenue forecasting and actively participates in the hotel’s revenue management process
• Pursue new clients through creative/innovative sales techniques
• Qualify clients, develop proposals, and prepare contracts
• Ensure effective utilization of selling guidelines to maximize revenue contribution from all segments
• Initiate and implement sales promotional programs with travel partners
• Anticipate guests’ needs, respond promptly, and acknowledge all guests
• Work with other departments within the hotel to provide quality service to customers
• Train front desk staff and other applicable staff members on sales call process
• Conduct on-site tours, when needed
• Follow-up on group business (pending, tentative and booked) to ensure client satisfaction and materialization at hotel
• Keep abreast of market trends, competitor’s activities, and guest/client feedback
• Maintain professional image through appearance and dress
• Other duties as assigned