REQUIREMENTS:

• Diploma in Business or a related field.
• Preferably 1-2 years of experience in a similar role.
• Experience in customer service position handling high volume of calls & emails are welcome.
• Experience with computer hardware, software, or maintenance contracts is a plus.
• Comfortable working in a fast-paced and dynamic environment.
• Excellent at building and maintaining strong relationships with customers and internal team.
• Proficient in Microsoft Office & Excel.

• Manage daily sales operation.
• Knowledgeable in purchase orders, delivery orders and able to handle sales orders, quotation & invoices.
• Respond to a high volume of inquiries and provide helpful solutions to customer issues.
• Connect with existing key customer contacts if needed.
• Collaborate with internal teams like Finance, Procurement, Logistics, and Marketing.
• Assist in preparation & submission of relevant reports and documents for tenders.
• Attend regular online/offline product training sessions arranged by vendors.