We are looking for a proactive and empathetic Patient & Sales Coordinator to manage both patient engagement and sales support activities. This hybrid role involves guiding patients through their care journey—from initial inquiry to post-consultation follow-up—while also supporting the sales team with lead conversion, order processing, and CRM management.

REQUIREMENTS:

• 1–3 years of experience in a healthcare, customer service, or sales coordination role.
• Strong communication and interpersonal skills.
• Organized, detail-oriented, and able to multitask efficiently.
• Comfortable using CRM tools, Google Sheets, and WhatsApp for business communication.
• A patient-centric and sales-driven mindset.
  Job Types: Full-time, Permanent

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you available to join immediately?

Location:

• Dubai (Required)

• Serve as the first point of contact for patient inquiries via phone, WhatsApp, or email.
• Schedule consultations, manage appointment calendars, and follow up with patients.
• Guide patients on treatment plans, prescriptions, and next steps post-consultation.
• Support the sales team with order confirmations, invoicing, and CRM updates.
• Follow up with leads to encourage bookings, purchases, or repeat consultations.
• Coordinate with doctors, pharmacy, and operations to ensure smooth service delivery.
• Maintain accurate patient and sales records in digital systems.