ABOUT CIC

CIC is a global leader in building and operating innovation communities. Founded in 1999 in Cambridge, MA, CIC is one of the first companies to offer flexible office space and coworking options, providing a platform for the world’s most impactful entrepreneurs to innovate better and faster.
We have locations in Boston, Cambridge, Philadelphia, Providence, St. Louis, Rotterdam, Warsaw, Berlin, Fukuoka, and Tokyo and are growing into other cities within the US and abroad. CIC has supported over 6,000 startups, growth companies, and branches of larger organizations, representing for-profit, mission-driven, and non-profit sectors across a wide array of industries.
We invite you to explore all our openings and learn more about our teams here.

ABOUT THE ROLE

The Sales Coordinator’s primary role is to champion all back-end processes with an emphasis on billing administration, and streamline administrative tasks while simultaneously supporting sales teams at multiple sites. The Sales Coordinator works closely with the Finance Accounts Receivable team, gaining insights into both the sales realm and accounting. Success in this role both enhances the client experience, improves business processes and revenue-related results, and empowers the local sales team to focus on revenue-generating activities and partnerships.

BILLING & FINANCE TASKS:

• Manage weekly AR Delinquency process for CIC St. Louis and CIC Philadelphia workspace clients
• Act as primary contact for client billing questions and invoice inquiries via written communication and phone calls
• Act as the primary point of contact to Finance, Accounts Receivable, ensuring consistent and open communication for efficient management of high volume billing status updates
• Perform monthly invoice review and manage discrepancies
• Support new client financial onboarding process including deposit collection
• Coordinate quarterly broker payments