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Sales Coordinator at Tioga Downs
Town of Vernon, New York, United States -
Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

22.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Coordination, Supervision, Guest Service, Communication, Sales Coordination, Market Cultivation, Room Block Management, Contract Typing, BEO Creation, Master System Maintenance, Function Sheet Management, Up-selling, Customer Contact, System Input, Meeting Minutes

Industry

Gambling Facilities and Casinos

Description
 $1000 sign-on bonus JOB DESCRIPTION SUMMARY: Responsible for effectively coordinating and supervising all group arrivals, ensuring optimum guest service and satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: •The “hub” of communication for the sales department. •To cultivate the social market (wedding receptions, rehearsal parties, birthday, anniversary parties etc. •To book and control overnight rooms blocks within the social market specifically wedding blocks, etc. •Typing all contracts for both catering sales and group room sales including BEO’s. •Creating a master (bucket account system) of all catering/group room blocks. •Organizing and creating as needed weekly (BEO/sheets meeting). •Maintaining communications with all other pertinent departments for BEO/functions, group rooms. •Pulling function sheets (two weeks out) contacting meeting, when necessary, with customers for menu and all specific details, up-selling events. •Contacting customers for rooming lists, form of payment, advance deposits, tax exempt forms, etc. •Creating, updating, and dispersing of the (add, change, cancel) sheet for all departments. •Maintaining minutes from Sales office meetings. •In-putting group blocks, rooming lists into Web Res Pro system. •All other duties as assigned.
Responsibilities
This role is responsible for effectively coordinating and supervising all group arrivals to ensure optimal guest service and satisfaction, acting as the central communication hub for the sales department. Key duties involve cultivating the social market, managing room blocks, typing contracts and BEOs, and maintaining interdepartmental communication regarding functions and group rooms.