Sales Coordinator at TopFloor

Lusaka, Lusaka Province, Zambia -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Coordination, Business Development, Customer Inquiries Management, Purchase Order Processing, Sales Order Processing, Invoicing, Regulatory Requirements, Import/Export Knowledge, Quotation Preparation, Cost Calculation, Telephone Sales, Stock Checking, Supplier Liaison, Credit Facility Approval, Telephonic Technical Support, Export Sales

Industry

Human Resources Services

Description

Our client, a globally recognized leader in electro-electronic equipment, focusing on electric motors, drives, automation, renewable energy, and power transmission. Dedicated to energy efficiency and innovative industrial electrical solutions, they are looking for a proactive Sales Coordinator to lead Office-Based Business Development coordination efforts and serve as the primary contact for all customer inquiries from countries across the Central Africa region. Duties and Responsibilities Coordinate enquiries received for, branches and business partners in the Central Africa region. Process purchase orders, sales orders, issue delivery notes and ensure that goods are invoiced once POD has been received. Be aware and create awareness of the company products Support all products and departments. Interact / Liaise with Logistics Department; Departments; Commercial / Financial; Aftersales / Factory; Group Companies Must have a clear understanding of regulatory requirements in imports and exports. Prepare written quotations, including cost calculations, data sheets and drawings. Ensure timeous submission of quotations to customers and follow up independently or in liaison with responsible representative. Pass all documentation relating to special products (motors) ex-factory to the projects department for further processing. Under general supervision, perform a variety of internal sales and administrative support duties. Telephone Sales: Perform telephone sales and follow ups with clients. Assist customers with price / availability enquiries, check stock (physical count if necessary). Liaise with suppliers in terms of pricing / delivery lead times for modifications / rewinds etc. and be responsible for all associated documentation and follow up until supply and invoicing to customer. Ensure that the customer’s credit facilities are approved and assist in resolving and payment queries. Every effort must be made to provide the product or service required by the customer and alternatives must be offered whenever applicable. Provide telephonic technical support for customers and business partners in Africa. Export Enquiries / Sales: Respond to requests for quotations and communicate / forward all relevant documentation relating to orders for export with the export / shipping departments. Understand export requirements for customers within Africa. (i.e. freight and pricing structures) Monitor stock levels in the bond store. Issue internal workshop guidance for orders requiring modifications. Degree in Business Administration or Operations Management; Masters is an added advantage. Computer literacy – good computer knowledge on Microsoft Office (MS Word, Excel, Power Point, Outlook Must have proven experience using a recognised ERP system to manage workflows, preferably SAP, 3 years’ experience in a similar position, preferably in a multinational organisation. Valid driver's license. Ability to read, write, speak and understand French is an added advantage. Excellent people, communication and organisational skills. A keen sense of urgency and a willingness to learn additional job-related skills. Ability to provide excellent customer service to internal and external teams Must possess the ability to make independent decisions when circumstances warrant. Must have patience, tact, a cheerful disposition and enthusiasm as well as the willingness to handle difficult situations. How to Apply Interested candidates should submit their application before 6th April 2026. Only shortlisted candidates will be contacted. TopFloor Limited does not charge candidates for job placement.

Responsibilities

The Sales Coordinator will lead office-based business development coordination and act as the primary contact for customer inquiries across Central Africa, managing the full order-to-invoice cycle including processing orders, issuing delivery notes, and preparing quotations.