Transparts Trading FZE, based in Jebel Ali Free Zone, Dubai, a leading worldwide supplier operating in the industry of Automotive Aftermarket of spare parts for passenger cars and trucks, is looking for a highly motivated & self-driven Sales Coordinator to join our sales team. The company’s brands have been prominent and widely distributed internationally in Europe, CIS, Central Asia and other regions for more than 18 years. Please find out more about the company and its products on Transparts.ae.
The ideal candidate must have Sales Coordinator experience, excellent communication skills in Russian and English, and proficiency in ERP and Microsoft Excel.
Key Responsibilities:
1. Be knowledgeable about the company’s products, software, rules and procedures.
2. Handle customer inquiries via phone, email, and WhatsApp.
3. Follow up with clients to ensure satisfaction and maintain strong relationships.
4. Manage and update customer records in ERP.
5. Ensure accurate data entry and proper documentation of customer interactions.
6. Ensure invoices are verified for accuracy against each Customer order. Help resolve account or payment issues.
7. Initiate and process customers’ inquiries.
8. Create and manage customer files/contracts and all order processing.
9. Receive, process and follow up on customers’ orders.
10. Collaborate with colleagues within the company in many different sectors like marketing, order processing, logistics, etc.
Qualifications strictly required:
1. Proficiency in English.
2. Proven work experience as a Sales Coordinator in the Automotive industry for at least 2 years.
3. Advanced knowledge of MS Office.
4. Diploma in any field.
5. Fast learner.
6. Polite, professional, and well-presented when dealing with customers.
7. Proficiency in ERP systems.
Benefits:
1. Annual flight ticket to the home country.
2. Medical insurance.
Job Types: Full-time, Contract
Contract length: 24 months

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Required)

Experience:

• Sales Coordinator: 3 years (Required)

Language:

• English (Required)
• Russian (Preferred)

Location:

• Dubai (Required)

Please refer the Job description for details