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Sales Coordinator at ZIM

Bangkok, , Thailand -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

0.0

Posted On

13 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Quotation Management, Sales Support, Communication, Customer Onboarding, Customer Updates, Issue Resolution, Administrative Skills, Organizational Skills, Problem-Solving Skills, Sales Skills, Customer Service Skills, Multitasking, Fast-Paced Environment, Shipping Industry Knowledge

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Description Key Responsibilities: Quotation Management: Prepare, update, and distribute quotations, including responding to rate requests from the internal network. Sales Support: Enhance the productivity of Sales Representatives by coordinating customer appointments and ensuring they have access to high-quality, current support materials. Communication: Manage urgent communications, including calls and emails, and address inquiries from both internal and external stakeholders. Customer Onboarding: Facilitate the onboarding process for new customers, ensuring a smooth transition and a positive initial experience. Customer Updates: Keep customers informed about important changes, such as rate adjustments, scheduling updates, and new shipping methods. Issue Resolution: Assist in addressing and resolving customer issues and complaints, ensuring timely follow-up and satisfactory outcomes. Requirements Requirements: 2-3 years’ experience in Sales support or Sales operations role Good administrative, organizational, and problem-solving skills Excellent communication, sales, and customer service skills The ability to multitask, work in a fast-paced environment, and meet deadlines Equipped with current knowledge of shipping industry trends and regulation

Responsibilities

The Sales Coordinator is responsible for managing quotations, enhancing sales productivity, and facilitating customer onboarding. They also handle urgent communications and assist in resolving customer issues.