MAKE YOUR MARK AT BRE!

Are you passionate about delivering exceptional customer service and supporting sales teams to achieve their best? BRE is looking for a motivated and enthusiastic Sales & Customer Service Assistant to join our team! In this pivotal role, you’ll be the backbone of our customer experience, ensuring smooth operations and outstanding service delivery. If you’re ready to make a difference and thrive in a flexi-hybrid working environment, we want to hear from you!

YOUR ROLE AT BRE

As a Sales & Customer Service Assistant at BRE, you will play a crucial role in supporting our Sales and Customer Service teams to ensure the smooth delivery of services to our customers.

KEY RESPONSIBILITIES:

• Deliver high standards of service to internal and external customers.
• Support sales team with process improvement, tracking, and analytics.
• Provide pre and post-sales support to KAMs, BD teams, and Inside Sales teams.
• Promote best practices in sales and account management via CRM.
• Manage and maintain key documents and ensure compliance with BRE policies.
• Handle bookings for sales activities and organize meetings/events.
• Create and verify accounts on CRM; liaise with Finance for invoicing.
• Support invoicing and payment queries.
• Complete new supplier forms and raise purchase orders.
• Collaborate with Finance to ensure policy awareness and resolve posting issues.
• Set up onboarding plans for new joiners and ensure system access.
• Liaise with Marketing for event attendance and distribute reports.
• Provide front-line support for customer service enquiries.