Sales & Customer Service Associate at Massage Envy

Raleigh, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Dec, 25

Salary

15.0

Posted On

24 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Critical Thinking, Math Skills, Computer Skills, Multitasking, People Skills, Relationship Building, Total Body Care Knowledge, Massage Knowledge, Skin Care Knowledge, Scheduling Skills, Billing Skills

Industry

Wellness and Fitness Services

Description

Overview Where Better Careers Begin!Massage Envy Crabtree Valley: 3201 Edwards Mill Rd Ste 143-145, Raleigh, NC 27612 Do you have a passion for helping others? At the Massage Envy Crabtree Valley franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. Perks & Pay: Competitive base pay of $15/ hour plus bonuses and commissions Employee Assistance Program A flexible schedule for a better work/life balance 20% off all products 40% off all services Qualified Candidates: Have a high school diploma (or equivalent) and previous retail or sales experience (preferred) Are critical thinkers with excellent math and computer skills and the ability to multitask Have great people skills and can establish positive relationships with guests Are supporters of total body care with a general knowledge of massage and skin care services Previous administrative skills related to scheduling and billing preferred Day-to-Day: Provide outstanding customer service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions Help grow and retain a client base both in-person and through phone/email outreach Culture & Support: Trained leadership that is invested in YOUR success Award programs (like Sales Associate of the Year) A caring community that strives to celebrate individuality and share knowledge If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you! *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location. Salary $15 per hour

Responsibilities

Provide outstanding customer service and promote the value of Total Body Care by educating clients on services. Support clinic flow by greeting clients, scheduling services, and addressing questions.