Sales & Customer Service Associate at Massage Envy

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jan, 26

Salary

0.0

Posted On

26 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Sales, Interpersonal Skills, Critical Thinking, Math Skills, Computer Skills, Multitasking, Body Care Knowledge, Massage Services Knowledge, Skin Care Services Knowledge

Industry

Wellness and Fitness Services

Description

Overview Location: 900 South Miami Ave, Miami, FL 33130, Suite 246 Start Your Career with Us at Massage Envy! Are you passionate about helping others? At the Massage Envy Brickell franchise, we encourage and support you to be your best, working together to help our clients feel their best. As a team, we’re dedicated to providing an exceptional experience and expanding our member base to guide more people on their wellness journey. What We Offer: Competitive base pay plus bonuses and commissions Employer-paid healthcare, including medical, dental, and vision coverage Employee Assistance Program Flexible schedule to promote work-life balance Comprehensive training on products and services 20% discount on all products Ideal Candidates Will Have: A high school diploma (or equivalent) and preferably some retail or sales experience Strong critical thinking, math, and computer skills with the ability to multitask Excellent interpersonal skills to build positive relationships with guests A passion for total body care, with a general understanding of massage and skin care services Your Day-to-Day Responsibilities: Deliver exceptional customer service, making every client feel valued and understood Promote Total Body Care by educating clients about new and expanded services, selling the Massage Envy Wellness Program, scheduling future appointments, and encouraging product purchases based on service provider recommendations Assist with clinic operations, including greeting clients, managing schedules, answering calls, responding to emails, and addressing inquiries Contribute to client retention and growth through in-person interactions and outreach via phone/email Our Culture & Support: Leadership dedicated to your success through continuous training Recognition programs, such as Sales Associate of the Year A supportive community that celebrates individuality and shares knowledge If you're ready to join a growing community of dedicated professionals who share your passion, we can't wait to meet you! *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are setby each franchisee and vary by location.

Responsibilities

Deliver exceptional customer service and promote Total Body Care by educating clients about services. Assist with clinic operations and contribute to client retention and growth through interactions and outreach.