WHAT WE OFFER:

• Company events and wellness programs.
• On-site parking and store discounts.
• Full-time, Temporary
• 15 months maternity leave contract position with the possibility to extend or be permanent.
  Embark on an extraordinary career at Elite Trimworks, where every day brings fresh opportunities for our associates. Our dynamic and inclusive workplace fosters connections with fascinating individuals and provides a platform for career growth. Committed to delivering the highest quality trim work and customer service, Elite Trimworks relies on a highly knowledgeable, competent, and consistently dependable team. Join our team to contribute to a compelling career, working together to provide clients with top-tier architectural products. With locations in Toronto and Florida, we proudly serve thousands of satisfied customers across Canada and the United States.

JOB SUMMARY:

In this role, the individual is responsible for driving the sales process, creating new opportunities, and upselling through various channels. Key responsibilities include developing strong customer relationships, understanding their needs, informing them about products and services, providing solutions, recommending better options, and efficiently handling customer orders.

EDUCATION AND EXPERIENCE:

• Strong preference for a high school diploma or GED. At least 2 years of experience in sales and customer service is highly preferred.

• Deliver exceptional customer service through phone, live chat, and in-person interactions, showcasing our commitment to satisfaction and relationship-building.
• Address customer inquiries about Elite Trimworks Corp products, rates, and services with a personalized touch, offering effective solutions to in-store, online, and phone customers.
• Identify opportunities for up-selling and additional sales, adeptly communicating the unique features, benefits, and return policies of our products.
• Cultivate strong relationships and partnerships, solidifying Elite Trimworks Corp as the top-choice supplier for our valued customers.
• Manage purchase orders, paperwork, and transactions, ensuring a seamless process that includes handling cash and credit card transactions.
• Coordinate product orders, organize deliveries, and keep customers informed about their order status to enhance their overall experience.
• Proactively seek new sales opportunities through various methods, taking initiative to actively contribute to the growth of Elite Trimworks Corp’s customer base.
• Oversee the sales process, from project management to issue resolution, providing comprehensive customer service and support.
• Determine accurate and competitive product pricing by consulting our pricing matrix and other resources, reflecting Elite Trimworks Corp., commitment to excellence.