Sales & Customer Service Representative - Full-Time or Part-Time at Avis Budget Group

Madison, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

08 Jun, 26

Salary

60000.0

Posted On

10 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Engagement, Sales, Upselling, Contract Management, Problem Solving, Communication Skills, Conflict Resolution, Computer Proficiency, Reservation Software Navigation, Professionalism

Industry

Travel Arrangements

Description

Description At Midwestern Wheels, Inc., we take pride in operating with the highest standards of integrity and service. As a leading operator of Avis & Budget Car Rental locations across Wisconsin, our mission is to deliver a Best-in-Class customer experience every day. We believe our people are our greatest asset and are committed to fostering a workplace where you feel valued, respected, and empowered to grow. We are currently seeking enthusiastic, customer-focused individuals to join our team as a Sales & Customer Service Representative at our Packers Avenue location in Madison. This is an exciting opportunity to build a career in the car rental industry while being a part of a welcoming team that supports both our customers and the communities we serve. To view all of our open positions, please visit avisbudgetwi.com. Key Responsibilities: Customer Engagement: Greet customers and provide exceptional service to ensure a smooth rental process. Sales & Upselling: Listen to customer needs and effectively promote additional products and services to enhance their travel experience. Contract Management: Process rental contracts accurately and efficiently. Problem Solving: Address diverse customer needs and provide solutions in a fast-paced environment. What We Are Looking For: Sales-Minded Professionals: Individuals who are motivated by goals and enjoy helping customers find the right solutions. Service Experts: Enthusiastic people who take pride in helping others. Communication Skills: The ability to listen, identify needs, and clearly explain our offerings. Career Starters: This is an excellent entry point for someone looking to build a career with a globally respected brand. Why Join Us? Fun Environment: Work in a friendly, high-energy atmosphere. Growth Potential: Start your career with one of the largest and most respected brands in the car rental industry. Team Culture: Be a part of a supportive team that values your contribution. Compensation & Benefits: Total Earning Potential: $50,000-$60,000+ per year. This will include an hourly base rate plus uncapped incentive bonuses for sales upgrades and additional services. Here are just a few benefits you would enjoy working in this role: Medical, dental, vision, life, and disability insurance. Paid time off (PTO) that begins accruing from day one. Paid holidays, including your birthday! 401(k) retirement plan with generous company match. Employee discounts including discounts on car rentals and Avis/Budget vehicle purchases. Access to employee assistance program. Free parking and more! Requirements Professionalism & Communication: You must demonstrate enthusiasm and outstanding communication skills when interacting with customers, colleagues, and management. Sales Aptitude: Ability to utilize proven sales techniques while consistently delivering exceptional customer experiences in a fast-paced setting. (Previous sales experience is beneficial but not required). Problem-Solving: Strong skills in conflict resolution and the ability to think on your feet. Technical Basics: Proficiency with computers, including the ability to use email and navigate reservation software. Credentials: You must be at least 18 years old and possess a valid driver’s license with a good driving record.

Responsibilities

Key responsibilities include greeting customers, providing exceptional service for a smooth rental process, and actively promoting additional products and services through effective sales techniques. The role also requires accurately processing rental contracts and resolving diverse customer issues efficiently in a fast-paced setting.