www.tokushinent.com or www.tksent.com
We are seeking a full time detail oriented, responsible and effective Sales Representative/Customer Service to perform customer visits and related services within the Greater Toronto Area (GTA). The role is to maintain and develop customer relations for the company through on-site or off-site services including but not limited to assisting each customer storefront with re-ordering, shelf management and promotions. Being part of the Sales Department means that the employee will cooperate directly with the Internal Team (Office Department) on achieving company set targets.

BASIC REQUIREMENTS:

• Minimum 2 years of sales experience in CANADA regardless of industry (Food industry preferred)
• Use of own reliable vehicle to perform required duties across the GTA
• Valid G2 or G drivers license and good standing drivers abstract is required
• Working mobile smart phone with a data plan
• English language proficiency for writing, reading and speaking is mandatory (Cantonese & Mandarin are an asset)
• Excellent observational, analytical and multi-tasking skills
• Articulate communication skills and persuasive negotiation abilities
• Education minimum is Secondary School Certificate however College Level Diploma and higher is strongly preferred

• Daily interaction with customers (existing or new) mainly to take orders or educate customers
• Filling out all related forms/documents for sales orders, returns, promotions, visit records etc
• Professionally maintaining and improving the business relationship with all customers
• Smart Casual/Business Casual Dress Code is mandatory
• Understanding company products and providing accurate information on the specialty, function, features and pricing etc.
• Ability to understand customers’ needs while upholding the company’s requirements and standards
• Perform negotiations around pricing, promotions, returns etc
• Dealing with various customer service situations in a professional, accurate and effective manner
• Collecting AR payments from various customers
• Advising customers on delivery schedules, potential shipment delays and other after-sale services
• Accurately observing competition in the market on identical and or related products and pricing