JOB OVERVIEW

We are seeking a motivated and enthusiastic Customer Service/Sales Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service while promoting our products and services. The ideal candidate will possess strong communication skills, a passion for sales, and the ability to analyze customer needs effectively.

EXPERIENCE

• Proven experience in customer service or sales roles is preferred.
• Strong data entry skills with attention to detail.
• Excellent communication skills - written and verbal.
• Ability to analyze information and provide solutions based on customer needs.
• Prior experience in upselling or cross-selling products is beneficial.
• Familiarity with CRM software or similar tools is advantageous. Join us in delivering exceptional service while driving sales growth. If you have a passion for helping customers and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity!
  Job Types: Full-time, Part-time
  Pay: $20.00-$25.00 per hour
  Expected hours: 25 – 35 per week
  Work Location: In perso

• Provide outstanding customer service by addressing inquiries and resolving issues promptly.
• Engage with customers over the phone and via email, demonstrating excellent phone etiquette.
• Perform data entry tasks accurately to maintain customer records and sales information.
• Utilize upselling techniques to promote additional products and services that meet customer needs.
• Analyze customer feedback and sales data to identify trends and improve service delivery.
• Collaborate with team members to achieve sales targets and enhance overall customer satisfaction.
• Maintain a thorough understanding of our product offerings to effectively communicate features and benefits.