ABOUT US:

We’re a family-owned and operated shower enclosure manufacturer with over 60 years of industry leadership and stability. Known for our craftsmanship, quality, and long-standing customer relationships, we’re entering an exciting phase of growth and expansion — and we’re looking for great people to grow with us.
If you’re ready to leave behind unpredictable retail hours, for example, and value a stable weekday schedule, this is a fantastic opportunity to bring your customer service skills into a professional, supportive environment.

WHAT WE’RE LOOKING FOR:

We’re seeking someone who is driven, service-minded, and ready to grow. The ideal candidate is a college-educated, articulate communicator who thrives in a fast-paced environment and takes pride in delivering an exceptional customer experience. If you have a strong sense of urgency, a passion for helping others, and a genuine desire to exceed expectations, you’ll thrive in this role.
You might be early in your career and “energetic and hungry” for a meaningful opportunity — and we’re ready to invest in your potential.

ABOUT THE ROLE:

As our Sales & Customer Success Coordinator, you’ll play a vital role in supporting our outside sales efforts while being a trusted point of contact for our customers. You’ll handle quotes, orders, and product support with a friendly, professional touch that reflects the heart of our business.

WHAT YOU’LL DO:

• Follow up on quotes to support the sales team and close the loop with customers
• Proactively reach out to customers about RMAs to enhance customer satisfaction and strengthen relationships
• Learn and communicate product knowledge to customers
• Accurately process orders, ensuring correct product details and timely entry
• Partner with outside sales reps to deliver exceptional service and support