ABOUT US

Simply Plastics is a UK-based supplier of high-quality plastic sheeting and fabrication services. Since 2014, we’ve been delivering cut-to-size plastics for both trade and retail customers. As our business continues to grow, we’re looking for a motivated Sales & Customer Support Administrator to join our friendly and hard-working team.

PREFERRED EXPERIENCE (NOT ESSENTIAL)

• Experience in a manufacturing, trade, or e-commerce environment
• Familiarity with plastic materials or similar products (training provided)

THE ROLE

In this role, you’ll be the first point of contact for our customers—helping with enquiries, processing orders, and ensuring a smooth and positive customer experience. You’ll also work closely with our internal teams to keep everything running smoothly from order to delivery.

KEY RESPONSIBILITIES

• Answer customer enquiries by phone, email, and live chat
• Provide product advice, quotations, and order updates
• Process and manage customer orders accurately
• Organise couriers and coordinate delivery of certain orders
• Work with production and dispatch teams to meet delivery deadlines
• Handle returns, complaints, and after-sales support professionally
• Assist with general sales administration tasks