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SALES DEPARTMENT DELVIERY COORDINATOR at A-1 Auto Service Inc

New Haven, Connecticut, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Oct, 26

Salary

0.0

Posted On

14 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Paperwork Management, Vehicle Preparation, Customer Education, Scheduling, Interpersonal Skills, Relationship Building, Tech-Savviness, Multitasking, Detail Oriented, DMS Software

Industry

Motor Vehicle Manufacturing

Description

Description The Sales Department Delivery Coordinator manages the customers delivery expectations and the vehicle handover process, acting as a liaison between the sales, finance, and service departments. They ensure all paperwork is finalized, the car is prepped, and the buyer is educated on the vehicle's features, thereby driving customer satisfaction and dealership loyalty Core Responsibilities Paperwork Management: Verifies that all sales documentation, warranties, and financing (F&I) paperwork are completed, signed, and scanned to the central billing office. Vehicle Preparation: Supervises vehicle detailing and ensures any ordered accessories are properly installed and operational before the customer arrives. Customer Education: Personalizes the delivery by walking the customer through the vehicle's technology, settings, and safety features. Liaison & Scheduling: Coordinates with sales managers and service departments to schedule exact delivery times and resolve any funding or documentation delays Requirements **Prior Automotive Experience is preferred Customer Service: A warm, outgoing personality with strong interpersonal and relationship-building skills to provide a memorable "Apple Genius" style experience. Tech-Savviness: Deep understanding of modern vehicle software, digital interfaces, and dealership management software (DMS). Organization & Detail: Strong multitasking abilities to manage multiple vehicle deliveries, paperwork tracks, and follow-ups daily

Responsibilities

The coordinator manages customer delivery expectations and the vehicle handover process by acting as a liaison between sales, finance, and service. They ensure all documentation is finalized and the vehicle is properly prepped and explained to the buyer.