SALES DESIGN CONSULTANT - ULRICH LIFESTYLE STRUCTURES (SANTA CLARITA STORE)

About Ulrich Lifestyle Structures: Ulrich Lifestyle Structures designs and builds personalized outdoor solutions. We’re looking for a Sales Design Consultant for our Santa Clarita team who is driven, insightful, and dedicated to excellence.
Position Overview: As a Sales Design Consultant, you will be the first point of contact for customers, guiding them from discovery to purchase. You’ll focus on creating tailored design solutions and generating leads through Facebook Marketplace and community groups. You’ll follow our structured sales process to understand each customer’s needs and design solutions that balance features and budget.

QUALIFICATIONS:

• Strong communication skills, CRM experience (HubSpot preferred), negotiation skills, and rapport-building abilities
• Proven ability to overcome objections, create urgency, and close sales
• Comfortable with structured procedures for lead management and sales
• Social media content creation skills, particularly on Facebook Marketplace
• Customer-focused mindset
  Why Ulrich? Ulrich is built on core values that include continuous improvement, treating others with respect, stewardship, and extreme ownership. These values drive our commitment to customer satisfaction and quality craftsmanship.

• Customer Consultation & Design: Connect with customers, build rapport, and guide them through our process using discovery questions.
• Lead Management: Handle leads from various sources-walk-ins, online inquiries, and CRM follow-ups.
• Organic Lead Generation: Actively post on Facebook Marketplace and community groups to drive store traffic.
• Sales Process Execution: Use established sales procedures to uncover customer motivations, overcome objections, and close sales.
• Customer Engagement: Convert all in-store visits into CRM leads and capture essential information.
• Closing Sales: Aim to close at least 50% of encounters, build value, and create urgency.
• Store Presentation & Marketing Support: Maintain merchandising standards, create content, and drive foot traffic.
• Post-Sale Support: Follow up with customers to confirm satisfaction, request reviews, and ask for referrals.