JOB OVERVIEW

FORD Salon is Kelowna’s premier luxury hair destination. With our brand-new flagship location — a 2,500 sq. ft. space dedicated to world-class hair artistry, exclusive product partnerships, and elevated guest care.
We are seeking a dynamic Sales Desk & Salon Manager to lead our front-of-house operations and support the overall success of our team. This will be a hybrid role, combining exceptional client service at the sales desk with operational management to ensure the salon runs seamlessly.
The ideal candidate will possess strong leadership skills, a passion for the beauty industry, and a commitment to fostering a positive work environment. As the Salon Manager, you will oversee daily operations, manage staff, and drive sales while maintaining exceptional customer service standards.

EXPERIENCE

The ideal candidate will have:

• Proven experience in retail management or salon management with a strong focus on sales management.
• Supervising experience with demonstrated leadership capabilities in team management.
• Strong organizational skills with the ability to manage time effectively in a fast-paced, team-oriented environment.
• Tech-savvy, with comfort using booking and POS systems (experience with VISH, Meevo, or similar platforms is considered an asset).
• Excellent communication skills, both verbal and written; bilingual or multilingual abilities are a plus.
• A solid understanding of merchandising principles, pricing strategies, and marketing techniques.
• Strong leadership and organizational skills, with a proactive problem-solving approach.
• Familiarity with cash handling procedures and POS systems is essential.
• Passion for the beauty industry and delivering outstanding client experiences.

If you are passionate about the beauty industry and possess the necessary skills to lead a successful salon team, we encourage you to apply for this exciting opportunity!
Job Types: Full-time, Permanent
Pay: $27.50-$32.50 per hour
Expected hours: 35 per week

Benefits:

• Company events
• Dental care
• Extended health care
• Paid time off
• Store discount
• Vision care

Work Location: In person
Expected start date: 2025-10-0

• Lead and supervise salon staff, ensuring high-quality service delivery and adherence to salon policies.
• Welcome guests with warmth and professionalism, ensuring every client feels valued.
• Support and motivate the team to uphold salon standards and service excellence.
• Assist in scheduling, inventory management, and team communication
• Collaborate with ownership to execute promotions, events, and client engagement strategies.
• Utilize POS systems for efficient transaction processing and cash handling.
• Develop marketing initiatives to promote salon services and increase clientele.
• Maintain inventory levels through effective purchasing practices while ensuring optimal pricing strategies.
• Foster strong customer relationships through excellent communication skills and exceptional service.
• Monitor KPIs, including retail performance, client retention, and service targets.