• Some flexibility to work from home
• Staff benefits including 5 weeks leave & Salary Packaging
• We are committed to your success and will support you!

ABOUT THE OPPORTUNITY:

As a leading disability services provider, Northcott offers a range of high-quality services and support for people of all ages. We support people with disability to find a home, participate in the community, learn important life skills, and access therapy. The Sales Development Partner plays a key role in connecting people to Northcott services that can support them to achieve their goals.
The role works collaboratively with local service teams to grow awareness and reputation for Northcott in the local community.
By understanding the needs of the community for which they are responsible, the Sales Development Partner will generate demand for Northcott services and support new customers through the enquiry and sign up process.
The role is business focussed, looking for opportunities to sell Northcott’s services across the region and maintaining a consistent, structured and efficient approach to achieving and exceeding targets, whilst ensuring that customers are properly engaged and supported to live the life they choose.

Role Requirements:

• A strong self-starter who is empathetic and flexible to work with a variety of teams, customers and business contacts
• In-depth knowledge of the disability sector, NDIS and disability housing (or willingness to obtain)
• Excellent verbal and written communication skills
• High-level presentation skills
• Well organized and responsible with flexibility and problem-solving skills to adapt to changing environments and goals
• Capacity to work independently, but also as a team player with a high level of dedication
• Passion, drive and a competitive spirit to meet and exceed targets

ESSENTIAL QUALIFICATION AND EXPERIENCE:

• Proven experience of achieving sales targets in a Service environment
• Proven experience of identifying and nurturing new customer opportunities leading to increased sales
• Formal qualifications in business, certification/training in sales would be an advantage

TYPICAL DUTIES MIGHT INCLUDE:

• Managing new leads from Enquiries team, liaising with Service Coordinators and Service Support Partners, to sign up new customers in a timely and efficient manner
• Identifying opportunities for existing customers to access additional services where there are unmet service needs
• Understanding the local market and build/maintain a strong network of relevant relationships
• Contribute to and implement a Sales Plan for the region designed to increase Northcott’s profile and generate demand and leads for services
• Coordinate presence at expos and networking events (eg Ready Set Connect, Expos) to engage with new customers and referrers
• Establish local partnerships that can raise awareness of Northcott and generate new leads
• Develop a prospect list of referrers and outreach (cold-calling, email, LinkedIn etc.) to build networks and create new customer referral opportunities
• Build a sound knowledge of Northcott services, NDIS funding, and support needs of people with disability
• Work closely with internal teams (e.g. Marketing, Enquiries and Communications) to develop and implement sales campaigns and build referrer network
• Provide accurate and timely reporting against Sales and business development targets.
• Comply with, report on and actively participate in Northcott’s Safety & Injury Management Procedures and Northcott’s WH&S Procedures
• Be aware of and sensitive to the needs of customers from Aboriginal and Torres Strait Islander or Culturally and Linguistically Diverse backgrounds
• Work within the framework of the NSW Disability Inclusion Act, National Disability Standards, Privacy Legislation, NDIS Act 2013, NDIS Operational Guidelines and other relevant legislation
• Adhere to Northcott policies and procedures, in particular, the Code of Conduct and Values.

Role Requirements:

• A strong self-starter who is empathetic and flexible to work with a variety of teams, customers and business contacts
• In-depth knowledge of the disability sector, NDIS and disability housing (or willingness to obtain)
• Excellent verbal and written communication skills
• High-level presentation skills
• Well organized and responsible with flexibility and problem-solving skills to adapt to changing environments and goals
• Capacity to work independently, but also as a team player with a high level of dedication
• Passion, drive and a competitive spirit to meet and exceed target