Clanwilliam is a leading provider of pharmacy and practice management software. Our technology and services are trusted by tens of thousands of users every day in practice management, pharmacy and other clinical settings all over Ireland and the UK.
Our vision is to enable the seamless flow of patient data by connecting primary and secondary healthcare software systems to enhance patient experiences. We work hard every day to achieve this by putting our customers at the centre of everything we do and partnering with key industry stakeholders to ensure our systems consistently exceed expectations.
Clanwilliam Ireland is a member of the Clanwilliam family of businesses.

POSITION:

As a Sales Development Representative, you will be responsible for identifying and qualifying potential business opportunities, initiating contact with prospects, and scheduling appointments for the Business Development team. This is a key role in driving pipeline growth and supporting the overall sales strategy.
We are looking for a dynamic Sales Development Representative who can ensure we meet our business growth objectives for our leading UK pharmacy product – RxWeb. This role will report directly into the Managing Director.

REQUIREMENTS:

• 1+ years of experience in a sales, customer service, or lead generation role (preferred but not essential).
• Excellent communication and interpersonal skills.
• Comfortable making cold calls and handling objections.
• Strong organisational skills and attention to detail.
• Familiarity with CRM systems and sales engagement tools.
• Self-motivated with a proactive attitude.

• Engaging in outreach to new and existing accounts for lead generation.
• Generating sales through new business and existing business.
• Identifying growth and upgrade opportunities within the existing customer base.
• Attending sales meetings/demonstrations/presentations with potential and existing customers.
• Supporting inbound and outbound sales campaigns.
• Understanding of competitor products.
• Ongoing awareness of industry, market and product knowledge
• Conduct outbound prospecting via phone, email, LinkedIn, and other channels.
• Qualify leads based on predefined criteria and schedule meetings for Business Development Managers.
• Collaborate with marketing to follow up on inbound leads and campaign responses.
• Research target accounts and identify key decision-makers.
• Achieve weekly/monthly KPIs including number of calls, emails, and booked appointments.
• Provide feedback to the sales and marketing teams on lead quality and campaign effectiveness.