ABOUT US

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we’re building the future with people who think boldly and move fast. Whether you’re designing systems that leverage large language models or part of a team reimaging workflows with AI, you’ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.
Learn more at diligent.com or follow us on LinkedIn and Facebook

POSITION OVERVIEW

The Diligent Sales Development Representative I (SDR I) plays an instrumental role in the direct growth of Diligent by generating new business opportunities primarily through inbound leads. The SDR I engages with new leads to understand their business requirements and document these while being a brand ambassador for the Diligent products. An SDR I utilizes their strong conversational skills to maximise engagement and achieve targets. This is an exciting opportunity to join a market leading and rapidly growing business, highly focused on achieving goals and delivering results. The role offers an excellent basic and competitive commission structure, with high achievers given the opportunity to progress within the business.

REQUIRED EXPERIENCE/SKILLS

• A keen interest for working in a sales-focused, target-driven environment.
• An understanding of the sales process (marketing, sales cycle).
• Demonstrated ability to articulate the unique proposition of Diligent solutions and obtain product knowledge.
• Demonstrated ability to communicate effectively with senior level executives.
• Excellent presentation skills both verbally and written.
• High energy, with a positive and can-do attitude that drives success.

PREFERRED EXPERIENCE

• Experience with sales, SaaS or senior executive communications is desirable.

• Navigating CRM (Salesforce) to identify inbound prospects for targeting and enrich with additional information to create value conversations that lead to Initial Meetings.
• Conduct sales development best practices through email, phone, and social activities using the various software tools to connect with new prospects.
• Utilize smart, targeted questions to speak knowledgeably to qualify the right decisions makers.
• Skillfully build interest and influence opportunities with inbound prospects.
• Coordinate meetings/demonstrations on account executive’s calendar and log activities in the CRM.
• Meet or exceed targets & key performance indicators (KPIs) as determined by the business.
• Other duties may be requested in accordance with business need.