Sales Development Representative

at  Dixa

ABOUT US

Dixa enables companies to deliver customer service as it is meant to be. We help customer service leaders to create effortless experience that unlock loyalty. Dixa’s Conversational Customer Service Platform combines powerful AI with a human touch to deliver a personalized-service experience that scales. Dixa powers more than 30 million conversations a year and is trusted by leading brands such as Interflora, On, Wise, Deezer, Rapha, Too Good To Go, Hello Print and Wista.
We started out as four friends around a kitchen table, on a mission to radically change the customer service space, while building a people-first and values driven culture the get-go.
Now, we’re in scale-up territory, backed by incredible VCs (raising Series C in July 2021), and 120+ exceptional Dixaterians working with us in Copenhagen, London, the US, France, Germany, Spain, Australia and remotely.
The incredible momentum is fuelling our mission to once and for all eliminate bad customer service and create a world in which all people are welcomed by their favourite brands with the warm familiarity of a friend.Please note
The qualifications and experiences listed in this job description are a loose guide to what we’re looking for. We’d still love to hear from you if you have more or less experience, so long as the core skills can be demonstrated.

• Outbound prospecting: identify and engage with prospects by phone, email or on LinkedIn
• Build a robust pipeline for your assigned Account Executive
• Successfully explain the Dixa value drivers to set up meetings with qualified prospects
• Handle objections from potential customers who may be using or considering a competitor
• Establish and maintain relationships with customers to gain referrals and expand the customer base