Sales Development Representative at Teleport
Bangkok, , Thailand -
Full Time


Start Date

Immediate

Expiry Date

02 May, 26

Salary

0.0

Posted On

01 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Sales, Telesales, Customer Engagement, Lead Qualification, CRM, Communication, Organization, Follow-Up, Data Awareness

Industry

Logistics;Transportation;Supply Chain and Storage

Description
About Teleport Teleport is Southeast Asia’s leading integrated logistics provider, on a mission to make logistics faster, more affordable, and more reliable. We are building the infrastructure to make next-day delivery accessible across the region - moving things better than anyone else. Role Overview We are looking for a driven Sales Development Representative (SDR) to accelerate customer acquisition by engaging and qualifying inbound leads, and converting them into high-quality opportunities. You will be the first point of contact for prospective customers - shaping their first impression of Teleport while ensuring that well-qualified opportunities move efficiently through the sales funnel. This role is a key driver of sales productivity and plays an important part in building foundational sales knowledge (scripts, FAQs, call insights) that supports future automation and scaling. Key Responsibilities1. Lead Engagement & Qualification Proactively engage inbound leads from paid campaigns via calls and messaging Qualify prospects based on defined criteria (use case, shipment volume, urgency, operational fit) Understand customer needs and position relevant Teleport solutions Schedule qualified meetings for the BD team with clear context and notes 2. CRM & Process Excellence Maintain accurate and up-to-date deal records in HubSpot Log call outcomes, customer requirements, objections, and next steps Manage and prioritize 200+ active leads efficiently Ensure structured and complete handover to the BD team 3. Customer Activation Reach out to new platform sign-ups to guide them toward placing their first order Address basic pricing, operational, and onboarding questions Identify and reduce early-stage customer friction Escalate complex issues to the relevant teams when needed 4. Insights & Continuous Improvement Capture recurring customer questions, objections, and pain points Share insights with Product, Commercial, and Operations teams Contribute to the development of call scripts, FAQs, and sales playbooks Support improvements that increase lead-to-meeting and activation rates QualificationsExperience 1 - 3 years of experience in sales, telesales, customer engagement, or lead qualification Experience handling high volumes of leads or customer interactions Exposure to logistics, e-commerce, SaaS, or marketplace businesses is a plus Experience using a CRM system (HubSpot preferred) Skills Strong phone presence and written communication skills Good at understanding customer needs quickly Organized with strong follow-up discipline Comfortable managing multiple leads and conversations simultaneously Able to follow processes while adapting to different customer situations Basic data awareness - able to notice common patterns in conversations
Responsibilities
The Sales Development Representative will engage and qualify inbound leads, converting them into high-quality opportunities. They will also maintain accurate deal records and support customer activation efforts.
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