JOB DESCRIPTION

At Thermo Fisher Scientific, our 120,000 extraordinary minds each have a unique story. Join us in our mission—enabling customers to make the world healthier, cleaner, and safer. Our Australia and New Zealand team of 1200+ employees delivers outstanding science products and solutions to key markets including life sciences, diagnostics, food & beverage, environmental & industrial, healthcare, and analytical instrumentation.
As a member of our office-based Sales Development team, you will connect with customers via telephone, email, and other digital methods to generate and qualify sales leads for our exceptional products and services. Our high-quality work lays the foundation for optimal customer engagement and surpassing sales expectations.
Job Title: Sales Development Representative
Reports to: Sales Development Manager
Location: Scoresby, Melbourne

REQUIREMENTS:

• Bachelor’s degree in a science-related field.
• Previous work experience in a commercial environment; sales experience is beneficial.
• Ability to absorb complex information and apply it accurately and quickly.
• Goal and results-oriented.
• Coachable with a thirst to learn, motivated and driven.
• Experience in building and maintaining collaborative relationships.
• Proficiency with business software applications including MS Outlook Suite and virtual communication tools.

• Understand the organization’s offerings and build interest by identifying customer needs and providing appropriate solutions.
• Accurately record daily activities using Salesforce.com and drive high-quality sales opportunities promptly.
• Handle sales inquiries from various inbound/outbound programs, focusing on improving customer-facing time and achieving call and revenue targets.
• Conduct research on organizations and contacts using internal and external data to initiate sales with prospective or existing customers.
• Discover customer needs and offer the best solutions based on analysis.
• Adhere to policies and procedures to ensure a reputable, safe and healthy workplace.
• Participate in collaborative forums to share market insights, market intelligence, and customer feedback.
• Contribute to process improvement initiatives.