Sales Development Representative - United States at TRM Labs

, , United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

0.0

Posted On

18 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Development, Pipeline Generation, Communication, Interpersonal Skills, Outbound Prospecting, Customer Needs Analysis, Collaboration, Adaptability, Autonomy, Curiosity, Virtual Currencies, Blockchain Applications, Enterprise SaaS, Research, Relationship Building, Problem Solving

Industry

Information Services

Description

TRM Labs is a blockchain intelligence company committed to fighting crime and creating a safer world. By leveraging blockchain data, threat intelligence, and advanced analytics, our products empower governments, financial institutions, and crypto businesses to combat illicit activity and global security threats. At TRM, you'll join a mission-driven, fast-paced team made up of experts in law enforcement, data science, engineering, and financial intelligence, tackling complex global challenges daily. Whether analyzing blockchain data, developing cutting-edge tools, or collaborating with global organizations, you'll have the opportunity to make a meaningful and lasting impact. As a Sales Development Representative (SDR) you will play a crucial role in generating and qualifying offices to support the go-to-market team's efforts in delivering TRM resources to those who need them and, in turn, achieving revenue targets. Your primary responsibilities will include identifying new prospect offices, outbound prospecting, discovering customer needs, acting as an intelligence liaison, and sharing valuable TRM insights and use cases with potential customers in the financial institutions ecosystem. The successful SDR will have previous experiences in similar roles, be a self-starter, be highly motivated and adaptable, and possess excellent communication and interpersonal skills. This is not an entry-level position, as it will require a high level of ownership of a scalable engine to uncover customer needs and how best to meet them. The impact you will have: Drive crucial pipeline generation through deep organizational research Work closely with Account Directors to identify and prioritize growth opportunities Set target roadmaps to establish key accounts and outbound initiatives Act as a customer liaison, uncovering needs, sharing intelligence insights, and guiding prospects during the pre-sales process Operate a scalable growth engine that streamlines and shortens the customer timeline to generate wins via a TRM partnership What we’re looking for: 3+ years of experience and a track record of success in an SDR/BDR position with a heavy emphasis on pipeline generation. Preferred: Proficiency in utilizing the following tools: Salesforce, Slack, Google Suite, etc. Experience in a fast-paced team and growing business, selling enterprise SaaS products Experience in outbound sales function via training programs or a degree in Business, Marketing, or Communication Hunter. You find excitement or fulfillment through developing meaningful client relationships, identifying new use cases, obsessing over prospect needs, meeting new contacts, and framing strategies for success Adaptable. Goals can change fast. You anticipate and react quickly Autonomous. You own what you work on. You move fast and get things done Excellent communication. You will need to communicate complex ideas effectively Collaborative. You must work collaboratively in a cross-functional team and with people at all levels in an organization Curious. You’re a good listener who asks great questions to drive a deep understanding Friendly. You’re warm and easy to talk to, conveying ideas efficiently and drawing information out of others by helping them feel at ease Experience with virtual currencies, blockchain applications, and their use in financial networks is required About the Team: Our team thrives on collaboration, always looking out for each other by sharing opportunities and competitive insights. We actively exchange ideas and strategies to boost each other's sales efforts. Communication is key, and we primarily use Slack, making sure to @mention colleagues for timely responses. Our routine includes weekly 1-on-1 meetings with managers, bi-weekly team meetings, and monthly Pod meetings with the broader support organization. Above all, we prioritize our customers' missions, and this dedication is reflected in every aspect of our TRM life. Our team predominantly operates in the EST timezone, with some members in PST. We start our day around 8:00 am and typically finish after 5:00 pm. While we may work beyond standard hours when necessary, we deeply respect family time and strive not to intrude on it. We're committed to contributing whenever needed, ensuring our team's success isn't confined to a 40-hour workweek. Learn about TRM Speed in this position: Returning prospect and customer communications within 24 hours at most, typically faster. Raising any customer concerns to the relevant internal teams promptly Responding to internal requests (asks re: customer, prospect, and market information that can range from small to large projects) as quickly as possible. Life at TRM Labs Leadership Principles Our Leadership Principles shape everything we do—how we make decisions, collaborate, and operate day to day. Impact-Oriented Trailblazer – We put customers first, driving for speed, focus, and adaptability. Master Craftsperson – We prioritize speed, high standards, and distributed ownership. Inspiring Colleague – We value humility, candor, and a one-team mindset. Accelerate your Career At TRM, you’ll do work that matters—disrupting terrorist networks, recovering stolen funds, and protecting people around the world. You will: Work alongside top experts and learn every day. Embrace a growth mindset with development opportunities tailored to your role. Take on high-impact challenges in a fast-paced, collaborative environment. Thrive in a culture of coaching, where feedback is fast, direct, and built to help you level up. What to Expect at TRM TRM moves fast—really fast. We know a lot of startups say that, but we mean it. We operate with urgency, ownership, and high standards. As a result, you’ll be joining a team that’s highly engaged, mission-driven, and constantly evolving. To support this intensity, we’re also intentional about rest and recharge. We offer generous benefits, including PTO, Holidays, and Parental Leave for full time employees. That said, TRM may not be the right fit for everyone. If you're optimizing for work life balance, we encourage you to: Ask your interviewers how they personally approach balance within their teams, and Reflect on whether this is the right season in your life to join a high-velocity environment. Be honest with yourself about what energizes you—and what drains you We’re upfront about this because we want every new team member to thrive—not just survive. The Stakes Are Real Our work has direct, real-world impact: Jumping online after hours to support urgent government requests tracing ransomware payments. Delivering actionable insights during terrorist financing investigations. Collaborating across time zones in real time during a major global hack. Building new processes in days, not weeks, to stop criminals before they cash out. Analyzing blockchain data to recover stolen savings and dismantle trafficking networks. Thrive as a Global Team As a remote-first company, TRM Labs is built for global collaboration. We cultivate a strong remote culture through clear communication, thorough documentation, and meaningful relationships. We invest in offsites, regional meetups, virtual coffee chats, and onboarding buddies to foster collaboration. By prioritizing trust and belonging, we harness the strengths of a global team while staying aligned with our mission and values. Join our mission! We’re looking for team members who thrive in fast-paced, high-impact environments and love building from the ground up. TRM is remote-first, with an exceptionally talented global team. If you enjoy solving tough problems and seeing your work make a difference for billions of people, we want you here. Don’t worry if your experience doesn’t perfectly match a job description— we value passion, problem-solving, and unique career paths. If you’re excited about TRM’s mission, we want to hear from you. Recruitment agencies TRM Labs does not accept unsolicited agency resumes. Please do not forward resumes to TRM employees. TRM Labs is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company without a signed agreement. Privacy Policy By submitting your application, you are agreeing to allow TRM to process your personal information in accordance with the TRM Privacy Policy Learn More: Company Values | Interviewing | FAQs

Responsibilities

As a Sales Development Representative, you will generate and qualify leads to support the go-to-market team's efforts. Your role includes identifying new prospect offices, outbound prospecting, and acting as an intelligence liaison.