Sales Development Representative at Zendesk

Tokyo, , Japan -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

0.0

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lead Generation, Inbound Lead Qualification, Sales Pipeline Contribution, Executive Communication, Needs Identification, Problem Solving, Multitasking, Prioritization, Time Management, Communication, Interpersonal Skills, Organization

Industry

Software Development

Description

Job Description About Zendesk Zendeskは世界トップクラスのカスタマーエクスペリエンスおよびサポートプラットフォームであり、お客様に愛される製品群で急成長中です！Zendeskはカスタマーサービスを向上させます。私たちは顧客のニーズに応えるソフトウェアを開発し、チームの成功を支え、ビジネスの連携を強化します。ソフトウェア営業でのキャリアを確信している、勤勉な人材を求めています。経験は問いませんが、技術営業に強い意欲を持ち、変化の速い業界で働くことに熱意を持ち、目標志向のこのポジションで限界を超える努力ができるチームメンバーを求めています。 The Role これは電話対応を主とする職務であり、あらゆる規模・複雑性・ニーズを持つ見込み顧客組織との関わりを含みます。主な業務内容は、当社ウェブサイトからの問い合わせ、トライアル登録、デモリクエストなどからのインバウンドリードの選別、一部のカスタマーサービスコールのトリアージ、営業・マーケティング部門との緊密な連携です。各通話において、日本チームの営業パイプラインに大きく貢献する販売機会を特定・発掘・選別することが目標となります。あなたはZendeskの営業機能において非常に重要な役割を担います。 Key Responsibilities 日本市場向けZendeskセールスパイプラインを推進する見込み顧客の創出インバウンドマーケティングリードへの効率的な対応と選別経営幹部・意思決定者とのハイレベルな対話の実施見込み顧客のニーズを特定し、要件を満たす潜在的なソリューションの提案（見込み）顧客と営業担当者の面談・電話会議の設定月次見込み顧客クォータの達成または超過週次・月次・四半期ごとの実績を営業マネージャーへ報告 Your Experience 営業関連環境での最低1年の実務経験顧客要件を理解する能力と優れた問題解決スキルマルチタスク能力、優先順位付け能力、効果的な時間管理能力優れたコミュニケーション能力、対人スキル、組織力日本語ネイティブレベル学士号を有することが望ましい営業関連環境での最低1年の実務経験顧客要件を理解する能力と優れた問題解決スキルマルチタスク処理、優先順位付け、時間管理能力優れたコミュニケーション能力、対人スキル、組織力日本語ネイティブレベル学士号保有者優遇 Benefits 東京海上日動火災保険の個人医療保険在宅勤務手当（最適なホームオフィス環境整備のため）携帯電話手当インターネット手当リチャージフライデー Culture 私たちはハイパフォーマンスな文化を築いており、単に組織に溶け込むだけでなく、私たちに付加価値をもたらすチームメイトを求めています。私たちはオープンで支援的であり、あらゆる側面において多様なチームこそが集団としての強さをもたらすと信じています。これは個人の役割ではありますが、チームとZendeskというビジネスの成功に貢献することを楽しむ人材を求めています。 How we are measured 当社は、日本営業チームが創出する見込み顧客の質の高い商談数に基づき評価・報酬を受けます。同チームはこれらの商談を、見込み顧客やクライアントとの成功事例へと転換します。 #LI-MN4 Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. Zendesk believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law. Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here. Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request. Zendesk is on a mission to simplify the complexity of business and make it easy for companies and customers to create connections. Our customer experience software unlocks the power of billions of interactions, enabling businesses to build rich, meaningful relationships with their customers. What’s it like to work here? Our offices reflect the global cities we call home, and have spaces for collaboration, quiet, and events. With our hybrid approach, you’ll experience flexibility and connection, collaboration, and learning with your team. We’re aware of an increase in recruitment scams where individuals falsely claim to represent Zendesk. These scammers may ask for money or personal information by offering fake job opportunities through e-mail, text message or social media. Please verify the source of any job-related communications carefully. All official Zendesk communications are conducted through "@zendesk.com" email addresses. If you encounter suspicious messages, do not respond and report them to peopleandplaces@zendesk.com

Responsibilities

The primary goal is to identify, uncover, and qualify sales opportunities that significantly contribute to the Japan team's sales pipeline through high-volume phone engagement with prospective organizations of all sizes and complexities. Key tasks involve efficiently handling inbound marketing leads, triaging customer service calls, and setting up meetings between prospects and sales representatives.