Sales Territory: Ohio, eastern Indiana, northern Kentucky
Home Base: Anywhere in Ohio. This is a hybrid/remote position, however you must be willing to travel to Wapakoneta a minimum of 1-2 days per week as well as routinely visiting our depot locations in Columbus, Cleveland, Springfield, Cincinnati, and Defiance to directly lead your growing sales team
Job Type: Full-time | Exempt
Industry: Linen, Uniform, and Facility Services | B2B Sales | Customer Solutions
Reports to: COO
At Miller’s Textile Services, we don’t just sell uniform, linen, and mat reoccurring rental services – we build partnerships that power businesses. As our Sales Director, you’ll lead the charge in driving new business revenue growth, developing a high-performing sales team, and expanding our market presence with solutions that help our customers thrive. We’re looking for a strategic, experienced, results-driven leader with a passion for B2B sales in a predominately reoccurring service industry model who has a proven track record of success. As our Sales Director, you’ll embody our mission to “Show up on time, do what we say, finish what we start, and have fun doing it.” If you’re a motivated self-starter with excellent organizational and detail-oriented skills and are ready to elevate your career with a company that values commitments, relationships, integrity, innovation, and teamwork, we want to hear from you.

ABOUT US:

Miller’s Textile Services is an established, nationally recognized, industry-leading, family owned and independently operated commercial laundry company serving customers since 1946. We service customers in healthcare, food and beverage, hospitality, manufacturing and industrial sectors by providing customized programs to meet their uniform, linen, towel, mat, and facility services needs. Check us out at www.millerstextile.com.
Miller’s Textile Services is an at will employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristic protected by state or federal law.

WHAT YOU’LL DO:

• Manage all aspects of new business within the company, including rental, facility services, and direct/retail sales. The Sales Director will work with the COO and peers to develop new business generating strategies and then translate those objectives to measured tactics for the company while holding their growing sales team accountable to established goals and targets. The Sales Director will effectively function as the “hunter” to the Director of Service “farmer,” who are both ultimately accountable for company revenue and profitable growth.
• Develop and execute a comprehensive sales strategy aligned with company growth objectives, improving upon our current Sales department performance and results to optimize a departmental structure with leadership, training, accountability, and activities that scale revenue, hit quarterly and annual sales targets, and facilitate a recognized first-class Sales department
• Lead, coach, and mentor a team of Sales Representatives, providing ongoing training and support to drive performance
• Build and nurture strong relationships with key decision-makers and industry influencers
• Collaborate with Operations and Service teams to ensure a seamless customer experience from onboarding to ongoing service
• Monitor market trends, customer needs, and competitive activity to refine sales tactics and positioning
• Represent our organization at industry events, trade shows, and conferences to enhance brand visibility and generate leads
• Track and analyze sales metrics, setting clear goals and improvement plans for team members

WHAT YOU’RE RESPONSIBLE FOR:

• Meeting overall and divisional (Industrial, Linen, Healthcare, Facility Services, and Direct Sales) sales targets, as defined by the company’s strategic growth, revenue, and profitability plans
• Managing all aspects of the Facilities Services and Direct Sales division, including coordination with subcontractors and vendors
• Managing the overall application of the customer profitability tool and process, including the oversight of the approval reporting structure and timely processing of sales commissions, in order to deliver consistent, sustainable growth that complies with strategic goals as determined by the Executive Management team
• Managing and maintaining CRM software (Pipedrive) utilization
• Managing 3rd party prospecting and lead generation services
• Managing company-wide, regional, and customer-specific marketing plans and efforts