OUR VISION IS TO BE THE UNIVERSAL SYMBOL OF TRUST, BRINGING CONSUMERS AND BUSINESSES TOGETHER THROUGH REVIEWS. WE ARE WELL ON OUR WAY—BUT THERE’S STILL AN EXCITING JOURNEY AHEAD. JOIN US AT THE HEART OF TRUST.

Our Sales Enablement Executive will play a critical role in optimising the performance of Trustpilot’s Commercial teams, encompassing a broad range of commercial roles that drive acquisition, onboarding and retention of Trustpilot customers.
This role requires a deep understanding of the end-to-end customer journey, from initial contact to long-term retention and growth. The Sales Enablement Executive will design, develop, and deliver programs, content, and coaching that equip our teams with the knowledge, skills, and tools to drive revenue, maximize customer lifetime value, and achieve our ambitious business goals.
Day to day you will be liaising with reps, leaders and senior stakeholders, deepening your understanding of business metrics, actively discovering sales challenges and devising sales enablement solutions to improve performance. Success is measured by the impact of your programs through assessing rep satisfaction, retention, behavioural change/adoption and overall business impact. This is an exciting opportunity for anyone looking for a rewarding challenge!

ABOUT US

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 300 million reviews and 64 million monthly active users on average across the globe, with 140 billion annual Trustbox impressions, and the numbers keep growing. We have more than 1,000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

• Design, deliver and measure high quality enablement content that’s accessible, up-to-date and relevant to the needs of our commercial audience
• Conduct deep discovery of challenges hindering Commercial teams from value-selling
• Maintain knowledge of business and performance metrics we’re trying to drive
• Maintain knowledge of Trustpilot target customers, our products, value proposition and sales process
• Design scalable programs to solve challenges drawing on the Enablement Mix: knowledge, skills, tools/content and processes.
• Consider how systems and managers can support embedment of new learning and behaviours
• Design and develop playbooks to drive excellence across the sales process
• Collaborate across the business to gain buy-in and align with cross-functional and Commercial stakeholders
• Track, measure and obtain feedback on programs to drive continuous improvement