Sales Enablement Manager, Onboarding & Ramping - Moveworks at ServiceNow

Mountain View, California, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

155000.0

Posted On

26 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Program Coordination, Enablement, Sales Operations, Training Support, Facilitation, Subject Matter Expert Coordination, Content Maintenance, LMS Management, AI Tools Utilization, Logistics Management, Communication, Stakeholder Management, Data Tracking, Feedback Gathering, Google Workspace, Notion

Industry

Software Development

Description

Company Description Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through natural language to quickly find answers and automate tasks. Powered by the world's most advanced LLMs, our proprietary models, and a sophisticated Agentic AI platform, we're transforming how work gets done by allowing AI to take initiative, streamline complex workflows, and continuously learn and adapt. Moveworks is trusted by over 5.5 million employees at more than 350 of the world’s largest companies, including 10% of the Fortune 500, to automate everyday tasks and streamline business operations. Recognized on the Forbes Cloud 100 and AI 50 lists, Moveworks was also named one of Fast Company’s 2025 Most Innovative Companies and Inc’s Best in Business, in the Best in Innovation category. Moveworks was also recognized at Microsoft’s 2025 Partner of the Year and in 2024, received the AI Breakthrough Award. In December 2025, Moveworks was acquired by ServiceNow, marking a pivotal milestone in our journey to create a single front door to work for all business systems. By combining ServiceNow’s standard-setting workflow automation with Moveworks’ Reasoning Engine and natural language capabilities, we deliver the AI platform for every person and every workflow. Built to go beyond basic summaries to deliver meaningful business impact. Together, our AI acts across enterprise systems to turn conversations into completed work. By joining our team, you’ll be at the forefront of the AI transformation, backed by the global scale of ServiceNow and the agility of a high-growth company. We are looking for world-class talent to help us extend agentic AI to every employee across every corner of the business. Come join us! ServiceNow It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market standard, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What You Will Do At Moveworks, our sales teams bring to market a category-defining AI Assistant that is transforming how businesses support their employees. As our product and go-to-market strategy continue to evolve, enabling new sellers to ramp quickly and confidently is critical to our success. We’re looking for a highly organized and proactive Sales Enablement Manager, Onboarding & Ramping to support and help scale our sales onboarding & ramping programs – the first 6 months of a new sales hire. As part of the GTM Enablement team, you’ll play a key role in delivering a smooth, engaging onboarding & ramping experience for new hires across our Sales organization and leveraging AI tools to make learning more efficient, personalized, and impactful. This is an excellent opportunity for someone who is excited about enablement, program coordination, and working cross-functionally in a fast-paced environment – gaining exposure to how a high-performing, AI-driven GTM organization operates. You will: Support and co-facilitating live onboarding & ramping sessions (virtual and in-person), ensuring sessions run smoothly and learners stay engaged Coordinate subject matter experts (SMEs) across Sales, Product Marketing, and Product teams—scheduling sessions, confirming materials, and keeping presenters aligned and prepared Maintain and update onboarding & ramping content, ensuring decks, worksheets, LMS modules, and shared resources reflect the latest messaging and product updates Leverage AI tools to enhance the onboarding experience – such as generating practice scenarios, summarizing key learnings, personalizing follow-ups, and helping new hires ramp faster Organize enablement materials in tools like Notion or LMS platforms to keep content easy to find and up to date Own onboarding logistics and calendars, including scheduling sessions, managing invites, tracking attendance, and updating shared calendars Draft and send onboarding communications, including pre-work instructions, reminders, follow-ups, and weekly recaps Track onboarding and ramp metrics to accelerate time-to-productivity and quota attainment, directly driving ARR growth, forecast accuracy, and overall revenue attainment Gather feedback from new hires to continuously improve the onboarding experience and surface to GTM Leadership You’ll work closely with GTM Enablement Leadership, Sales Leadership, Product Marketing, and other cross-functional partners – gaining exposure to how a high-performing GTM organization operates. Qualifications Minimum 2–3 years of experience in program coordination, enablement, sales operations, training support, or a similar role Strong organizational skills and attention to detail – you enjoy keeping projects, calendars, and content organized Clear and professional written and verbal communication skills Comfort coordinating across multiple stakeholders and following up to keep things moving Interest in sales enablement, onboarding, training, or GTM strategy Familiarity with tools such as Google Workspace (Docs, Slides, Sheets), Zoom, AI tools (ChatGPT, Claude), and project management or knowledge-sharing platforms (e.g., Notion, LMS tools like Mindtickle, Docebo, Interepid) Ability to manage multiple tasks in a fast-paced environment A positive, proactive attitude and willingness to jump in wherever needed For positions in this location, we offer a base pay of $104,000 - $155,000, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Employee Type: Regular Region: AMS - North America and Canada Work Persona: Flexible or Remote

Responsibilities

This role involves supporting and co-facilitating live onboarding and ramping sessions for new sales hires, ensuring smooth execution and learner engagement across virtual and in-person formats. The manager will also coordinate subject matter experts, maintain up-to-date enablement content, and leverage AI tools to personalize and accelerate the learning experience for new sellers.