Sales Enablement Specialist at OpenText
Waterloo, ON N2L 0A1, Canada -
Full Time


Start Date

Immediate

Expiry Date

08 Nov, 25

Salary

0.0

Posted On

09 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Graphic Design, Html, Css, Scorm, Articulate Storyline, Media Development, Addie, Taxonomy, Camtasia, Video Editing, Experiential Learning

Industry

Graphic Design/Web Design

Description

OPENTEXT - THE INFORMATION COMPANY

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.
AI-First. Future-Driven. Human-Centered.
At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We’re hiring talent that AI can’t replace to help us shape the future of information management. Join us.

YOUR IMPACT:

We are seeking an innovative and results-drivenInstructional Designer to join our Sales Enablement team. This role is key to developing impactful learning solutions that enhance sales performance across a fast-paced global organization. You will design and implement cutting-edge learning programs, working closely with key stakeholders to support various initiatives such as onboarding, our Sales Excellence Program, and ongoing professional development. Your work will directly influence sales effectiveness and contribute to OpenText’s long-term success.

Responsibilities

Instructional Design Expertise

  • Domain Expertise: Deep understanding of and ability to apply instructional design models (ADDIE, Bloom’s Taxonomy, Kirkpatrick Evaluation Model, Experiential Learning, etc.)
  • Creative Solutioning: Develop innovative, engaging, and impactful learning experiences that cater to a global and diverse sales force.
  • Multimedia Proficiency: Experience in video editing, graphic design, and interactive media development for training content.
  • Technical Skills: Proficient in HTML, CSS, LMS administration, and design frameworks to create seamless learning experiences across various platforms.
  • Tools Expertise: Proficient in industry-standard authoring tools (e.g., Articulate Storyline, Camtasia, Vyond, Synthesia, etc.) with a solid understanding of SCORM, xAPI, and other standards.

Design, Development and Delivery

  • Diverse Learning Modalities: Lead and collaborate on the design and delivery of varied learning modalities, including eLearning, instructor-led training (ILT), virtual ILT, peer-to-peer learning, job aids, and performance support tools.
  • Engaging Experiences: Leverage the latest instructional design technologies to maximize learner engagement, retention, and skills transfer.
  • Content Strategy: Develop and deploy strategies for designing scalable, impactful, and measurable learning solutions that align with business goals and sales performance.

Program Management and Collaboration

  • Project Leadership: Take ownership of complex instructional design projects from concept through to implementation, balancing multiple priorities and deadlines.
  • Cross-Functional Collaboration: Work closely with cross-functional teams, including subject matter experts, sales leadership, and technical teams, to ensure alignment and success of learning programs.
  • Communication: Communicate effectively with stakeholders at all levels, providing regular updates, managing expectations, and sharing progress.

Evaluation& Continuous Improvement

  • Impact Measurement: Use Kirkpatrick’s levels of evaluation to assess the effectiveness and business impact of training programs.
  • Data-Driven Adjustments: Gather and analyze feedback from learners, managers, and stakeholders to continuously improve learning experiences.
  • Content Maintenance: Ensure training content remains up-to-date and relevant to evolving business needs and product offerings.
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