ABOUT US

Eagle Eye Networks is the global leader in cloud video surveillance, delivering cyber-secure, cloud-based video with artificial intelligence (AI) and analytics to make businesses more efficient and the world a safer place. The Eagle Eye Cloud VMS (video management system) is the only platform robust and flexible enough to power the future of video surveillance and intelligence. Eagle Eye is based in Austin, Texas, with offices in Amsterdam, Bangalore, and Tokyo.

SUMMARY

We are seeking a skilled and motivated Sales Engineer to join our team based in Sydney, NSW. The ideal candidate will have a strong background in video surveillance systems and cloud-based technologies. This role is essential in supporting our sales efforts by providing technical expertise, solution design, and customer guidance.
As a Sales Engineer, you will be responsible for driving sales, building and managing pipelines, advancing opportunities, and supporting deal closures. You will collaborate closely with the Regional Sales Manager for ANZ, as well as our channel partners, ensuring all deals are successfully executed through our partner network. This position offers flexibility for professionals with varying levels of experience, with responsibilities tailored to your background. You will be engaging with a diverse range of clients, from SMB to large enterprise accounts.

DESIRED SKILLS & EXPERIENCE

• 1-3 years of experience in a Sales Engineer or comparable role, ideally within video surveillance or SaaS industries.
• Bachelor’s degree or equivalent experience in Computer Science, MIS, Engineering, or related fields required.
• Proven ability to conduct high-quality product demonstrations for both technical and executive audiences.
• Strong interest in high-tech solutions and a passion for continuous learning about relevant technologies.
• Excellent organizational, planning, and multitasking skills.
• Solid understanding of TCP/IP Networking.
• Confidence in expanding beyond current technical skill set and capabilities.
• Proficiency in Cybersecurity principles and practices.

Technical Expertise & Pre-Sales Support

• Develop in-depth product knowledge to effectively communicate key features, benefits, and use cases.
• Provide pre-sales technical assistance to sales teams, partners, and customers.
• Deliver compelling remote product demonstrations and presentations to showcase our solutions.
• Train internal sales personnel and resellers on products and offerings.
• Support evaluations, proof-of-concepts (PoCs), and pilot programs.
• Stay updated on industry trends and competitive landscapes.
• Assist in responding to RFPs and technical queries.

Solution Design & Sales Collaboration

• Design customized solutions that align with specific customer needs.
• Guide sales teams on optimal solution positioning and product alignment.
• Consult on system design, including hardware specifications, subscriptions, and integrations.
• Specify system hardware to meet project requirements and customer expectations.

Pipeline Development & Deal Progression

• Drive the creation and development of a robust sales pipeline through proactive prospecting, lead follow-up, and nurturing client relationships.
• Progress deals from initial contact through to successful closure by identifying client needs, showcasing value, and delivering tailored solutions.

Closing Deals

• Oversee the full sales cycle, ensuring smooth transitions from the sales team to our partner network for implementation.
• Negotiate contracts, address objections, and close deals with clients, from SMBs to large enterprises, based on your experience level.
• Meet and exceed annual sales quotas.

Collaboration with Partner Network

• Work collaboratively with our partner network to ensure seamless transitions for the successful implementation of sales deals.
• Cultivate and maintain strong relationships with both clients and partners to drive long-term business success.
• This remote role will require occasional travel to meet business and customer needs.