Sales Engineer at Grabyo

City of Westminster, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

0.0

Posted On

02 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Live Video Production, Broadcast Engineering, Cloud Infrastructure, Video Protocols, Technical Solutioning, Technical Demonstrations, RFP/RFI Response, Troubleshooting, AWS, SRT, RTMP, HLS, DASH, H.264/AVC, H.265/HEVC, Vision Mixers

Industry

technology;Information and Media

Description

Role & Responsibilities Role Overview As a Sales Engineer, your role is to provide a bridge between the commercial teams at Grabyo, and the product & engineering teams. You need to become an expert on the technical platform and will act as a surrogate for engineers in the field with customers. You are the technical authority in the room. You aren't just giving a slide deck; you are architecting cloud production and social video workflows. You will bridge the gap between our commercial teams and the product/engineering squads, acting as a "field engineer" who understands the nuances of live production, remote solutions, signal flow, latency, and cloud infrastructure. You will become an expert on the Grabyo platform, capable of troubleshooting complex live ingest scenarios and demonstrating how cloud production outperforms traditional on-prem hardware and software setups. Working closely with the Sales and Support teams, you will be able to provide in-depth demos for important technical representatives at any customer or prospect. The SE will also need to stay informed about the video industry, and cloud production news and competition, in particular. Key Responsibilities Technical Solutioning & Demos Lead high-stakes technical demonstrations that focus on live production, audio mixing, and remote contribution across a range of live formats from alt-casting to event production and multi-platform streaming in the cloud. Understand customers' current and future technical requirements to present viable, production-grade solutions. Research competitors’ products and technical platforms to clearly articulate Grabyo’s advantages and challenges in the field. Liaison & Product Strategy Act as a technical liaison, translating "production-speak" from clients into actionable requirements for our Product and Engineering teams. Consult with the Product team to help prioritize the most commonly requested features for the Grabyo product roadmap. Work with the Partnerships lead to identify technology solutions that advance platform capabilities and commercial opportunities. Stay ahead of industry trends like REMI (Remote Integration Model), AI-automated production, and IP contribution. Operational Excellence Own the technical response for RFPs/RFIs, specifically addressing production features and set-up, in addition to other video workflow requirements. Serve as the Tier-2 technical escalation point for Grabyo clients, diagnosing issues related to bitrates, frame rates, and stream health and overall production quality and reliability. Skills & Experience Production Expertise: 3–5 years of experience in Live Video Production, Broadcast Engineering, or Video Sales Engineering. You must understand the stakes of a "live" environment. Technical Knowledge: Deep understanding of video protocols (SRT, RTMP, HLS, DASH) and codecs (H.264/AVC, H.265/HEVC). Familiarity with cloud infrastructure (AWS) is preferred. Experience with software-based vision mixers (e.g., vMix, OBS, Tricaster) or professional hardware switchers. Mindset: A fast learner with a passion for broadcast, digital, and social media; thrives in a high-energy, startup culture - someone who thrives under the pressure of live broadcasting Communication: Ability to explain "Cloud Production" to a C-level executive while being able to argue "Bitrate vs. Quality" with a Master Control Room (MCR) engineer. Education: Bachelor’s degree in Broadcast Engineering, Media Technology, or Computer Science - degree preferred but not required Language: Professional fluency in English Why Grabyo? Join a fast-growing leader in cloud video production at the forefront of live streaming, AI-enhanced tools, and digital content monetisation. Play a key role in shaping our growth and global technical strategy. Work with a talented, collaborative, and innovative team in a dynamic environment. Competitive compensation, benefits, equity opportunities, and career development. About us Grabyo is the leading cloud-native video platform built for live, social, and mobile. Our SaaS platform, powered by AWS infrastructure, removes the traditional complexities of professional video production and distribution. It empowers digital and broadcast teams to produce live broadcasts in the cloud, with integrated AI-tools in addition to live clipping, publishing and monetization for mobile, social and OTT. Grabyo is proud to work with over 100 premium sports, media, and entertainment brands worldwide, including UFC, WWE, SailGP, The FA, Sky, Globo, F1, CNN, Real Madrid, and FC Barcelona. With staff located in EMEA, the Americas & APAC, Grabyo is driving the future of cloud video production. Learn more at http://about.grabyo.com.

Responsibilities

Act as the technical authority bridging commercial teams and product engineering to architect cloud production and social video workflows. Lead high-stakes technical demonstrations and serve as a Tier-2 escalation point for complex live ingest and production issues.