WELCOME TO THE AGENTIC COMMERCE ERA

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce , Feedonomics , and Makeswift , we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market. Simply said, we help businesses confidently solve complex commerce challenges so they can build smarter, adapt faster, and grow on their own terms. If you want to be part of a team of bold builders, sharp thinkers, and technical trailblazers, working together to shape the future of commerce, this is the place for you.
The Sales Engineer plays an integral part in the sales cycle and is responsible for assisting the Sales Organization with technical questions, presenting our platform, and establishing confidence in the Feedonomics platform. To accomplish this, the Sales Engineer must be able to identify and understand a prospect or client’s technical business requirements and whether those can be solved by Feedonomics.

• Participate in all stages of the mid-market sales lifecycle including:
• Provide technical input on discovery calls.
• Give in depth demonstrations of the Feedonomics platform.
• Prepare and showcase custom demos or data setups.
• Review technical details with final decision makers at the end of the sales cycle.
• Attend and/or schedule internal calls to discuss technical matters related to active deals.
• Document all customer questions to ensure immediate follow-up on all outstanding issues.
• Communicate technical requirements inside CRM and ensure knowledge transfer to operational teams.
• Participate in all team activities (Weekly Sales Engineering team meeting, Sales Summits, Office Hours with Product team, etc).
• Understand competitive positioning and be effective in differentiating Feedonomics.
• Install, configure, and troubleshoot Feedonomics platform integrations to import data and identify any discrepancies or causes for delay.
• Creating internal technical documentation related to Sales Engineering processes.