DESCRIPTION

This role is the foundational step in a technical sales career path that may include progression towards a Sales Engineer II or a Field Engineering role within 2 to 4 years, based on performance and business needs. In this role the Sales Engineer I is required to attain their Swagelok Field Engineer Certification in order to provide their customer base exceptional technical support and be the embodiment of being the “Fluid System Experts the World Relies On’ for their customers.
Upon completing a 12-to-18-month onboarding period—including Swagelok Field Engineering certification—the Sales Engineer I will assume ownership of a defined book of business to support. In addition to the Field Engineering certification, other onboarding objectives are completing an internal rotational program, spending time in relevant functional areas of the business to increase business acumen and fluency, shadowing and customer observations, and other standard orientation objectives.
This role will support their book of business through phone, email, and face-to-face interactions. In addition, using a proactive data analysis model, the Sales Engineer I identifies and promotes product & service offerings that align with a customer’s purchase profile. They achieve this through technical solutions proposals and product & service introduction efforts, intending to win and maintain customer trust, confidence, and long-term business.

EDUCATION AND WORK EXPERIENCE:

• Bachelor’s degree in engineering, technical sales, or a related business field OR completion of a two-year degree or comprehensive certification program in a relevant technical discipline. (required)An equivalent combination of education and relevant experience may also be considered.
• Experience engaging with customers in any setting (retail, service, or technical) is preferred.
• Exposure to fluid systems, industrial equipment, or mechanical components is beneficial.

SKILLS & COMPETENCIES:

• Technical Knowledge (Industry and Functional) - Have or able to quickly develop strong technical acumen in industrial fluid systems—including knowledge of components such as fittings, valves, regulators, tubing, and fluid system assemblies.
• Have or able to quickly develop a foundational understanding of how these components are applied across diverse industries (e.g., oil and gas, clean energy, general industrial).
• High energy, drive, and passion for learning, growing, and becoming a steward of the Swagelok brand.
• Mastery and use of the Common-Sense Selling process.
• Ability to work with or learn multiple software tools.
• Excellent organizational skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to build and maintain customer relationships.
• Effective time management and prioritization skills.
• Thinking skills (Creative and Critical).
• Strong Business Acumen