Sales Engineer - Raman at Oxford Instruments

Shanghai, Shanghai, China -

Full Time

Start Date

Immediate

Expiry Date

27 Dec, 25

Salary

0.0

Posted On

28 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales, Customer Relationship Management, Business Development, Technical Knowledge, Analytical Skills, Negotiation Skills, Communication Skills, Market Analysis, Training and Development, Project Management, Travel Efficiency, Process Improvement, Team Collaboration, Language Proficiency, Commercial Acumen, Organizational Skills

Industry

Nanotechnology Research

Description

Role Details Business, Location: I&A Wuhan Role: Sales Engineer – I&A Reports to: Sales Manager Direct Reports: None Primary Purpose: To grow business for Imaging&Analysis, in central China. To develop customer needs in key segments for Imaging&Analysis, including NEV, semiconductor and electronics, 2D material, biology and pharma, etc. To develop intimacy with key opinion leaders in the territory. To increase travel efficiency in territory and maximise leads and opportunities development for Oxford Instruments full products. Key Responsibilities To achieve or exceed sales targets for I&A in central China. To achieve or exceed sales targets for Raman/EDS/EBSD/Omni Probe/NI and deliver on the sales strategy for the territory. To develop customer needs in key segments including NEV, semiconductor and electronics, new material, biology and pharma, etc. To build intimate relations with key accounts in territory and understand customer job-to-be-done. To increase travel efficiency in territory and maximise leads and opportunities development for Oxford Instruments full products. To develop I&A solutions together with application scientists / BD to drive the growth in key segments for I&A. Establish and maintain comprehensive coverage of the agreed territory and products. Develops and manages the annual process of creating sales strategies and plans, sales assumptions, projections, and goals. Evaluates market conditions and the timely adjustment of sales strategy to successfully adapt to those changes. To increase travel efficiency in territory and maximise leads and opportunities development for Oxford Instruments full products. Monitors and reports monthly the status of sales vs. target, competitor activity, agents/distributors/ OEMs partner’s news, market opportunities and promotion programs. Lay out and run workshops and seminars and customer trainings in conjunction with application scientists. Establishes and maintains agents, distributors and OEMs partners training and development program. Adjusts program to meet the needs of those partners and market conditions consistent with the long-term goals of the company. Support and run marketing initiatives independently and jointly with agents, distributors and OEMs partners through direct mailings, trade shows, workshops, seminars, conferences, and advertising. Attend bidding directly or support agents, distributors and OEMs partners on major bids, ensuring they are won at best price and terms. Propose, agree, and deliver strategic account development objectives. To make sure that the SAP is maintained and kept current. Uphold OI Brand integrity within customers, agents, distributors and OEMs partners and operate in a manner consistent with OI brand values. Ensures that all orders and other customer communications are promptly and accurately handled. Takes appropriate action to communicate customer service problems to customer support team. To manage overall customer satisfaction. Build and maintain effective working relationships with staff in all functions of the Business, (particularly marketing, operations and customer service) and with colleagues in Group market development world-wide. Willing and able to travel within China as well as other countries as required. Indicative Performance Measures Sales volume and value for systems against target I&A cross BU leads and opportunities development Development of agents, distributors and OEMs Future order book value/ volume; bid/ win ratio Sales overheads management Leads generation and opportunities turnover rate Person Specification – Essential requirements unless stated Education / Qualifications: Relevant diploma or master degree in material science, chemistry, physics, and additional business qualification Professional Skills/ Abilities: Experience of selling within an international, high technology environment, and experience in related industry sector is a plus. Excellent language skills – English and Mandarin both excellent spoken and written. Progressive business management experience within sales and/or marketing, experience of managing business development activities useful. Process and procedural oriented. Understands how business processes can be used to reduce cost and improve performance to ensure customer satisfaction and enhance/develop the OI brand in the market. Commercial understanding - able to assess the financial impact of proposed plans and evaluate activities to ensure maximum value for OI whilst balancing the needs of distributors. Understands interfaces to related functions – Marketing, Operations etc. and works effectively across them. Experienced in the use of advanced channel management techniques, e.g. incentivisation would be welcomed. Proficient PC skills including MS Office Desirable Commercially astute. Technically knowledgeable with MA related technology Strategically experienced – able to create and implement strategy for area of responsibility. Personal Qualities: Adaptable, able to flex to needs of customers, team and the business Proactive. self-starter, completes activities with minimal support. Initiates actions to develop new and better ways of working, using past experience and any mistakes as positive opportunities for improvement. Customer focused, establishes and exploits good, mutually beneficial customer/distributor relationships. Adept at balancing OI and distributor demands in meeting the ultimate customers’ needs effectively "Can do" attitude – Decisive, able to work around issues to deliver performance Superior communication and interpersonal skills to engage with people. Strong analytical & negotiation skills, with track record of effective, difficult negotiations. Organised, with solid administrative/reporting skills Full driving licence preferable Rounded in approach – sees bigger picture as well as own priorities and needs Must be prepared to travel extensively (like to be up to 60% of time) #LI-TJ1

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Responsibilities

The Sales Engineer is responsible for achieving sales targets for Imaging & Analysis in central China and developing customer needs in key segments. This role involves building relationships with key accounts and maximizing leads and opportunities for Oxford Instruments' products.