Sales Engineer at SurePoint Technologies Inc.

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales Engineering, Customer Support, Technical Communication, Financial Process Understanding, SaaS Products, Presentation Skills, Time Management, Cross-functional Collaboration, Product Knowledge, Competitive Intelligence, Contract Interpretation, Training Development, Demo Presentation, Solution Matching, Client Needs Documentation, Product Testing

Industry

Software Development

Description

Description About SurePoint SurePoint® Technologies delivers award-winning software that helps mid-sized law firms boost efficiency and maximize financial performance. Our cloud-based solutions connect client management, practice management, and financial systems to improve efficiency and collaboration. With over 40 years in legal tech and a team of CPAs, former lawyers, and top engineers, we understand what law firms need to thrive. We’re passionate about building tools that reduce administrative work – so our customers can focus on what matters most: serving their clients. Job Overview: The Sales Engineer is a technical expert and the critical point of contact for our customers. This role works closely with the sales team to understand customer requirements, demonstrates the technical capabilities of our products, and provides solutions that meet the customer's needs. The Sales Engineer has a strong technical background, excellent communication skills, and a passion for driving sales. Responsibilities and Duties: Provide pre-sales support to Sales team, partners, and prospective customers. Conduct in-depth, often custom demos of SurePoint Technologies’ products and services, working with GTM Enablement to develop the content needed to present the product effectively. Operate as a subject matter expert SurePoint Technologies’ products. Develop and deliver responses to customer and prospect inquiries, including RFPs, RFI’s and initial solution discussions. Enable Sales team with training programs and tools by building and maintaining demonstration environments. Assist product development in testing new products. Successfully match customer pain and functional requirements to proposed solutions. Effectively document and communicate client needs to the Product team for future product enhancements. Collect and document competitive intelligence. Understand and interpret contract terms with some potential customers, promoting the value of our services and how that value will help their business. Maintain up to date knowledge of our product features and how they work technically. Skills and Qualifications: Bachelor's degree or equivalent experience. Minimum of 3 years as a sales engineer within a SaaS company. Excellent customer-facing communication and organization skills. A solid understanding of the financial process. Passion for demonstrating solutions and ability to provide technical/product input during the sales process. Willingness to travel up to 35% domestically. Experience working with SaaS products in a Sales capacity. Understanding of financial literacy – GL, AP/AR. Ability to communicate technical concepts with all levels. Excellent time management skills. Exceptional presentation acumen and an understanding of how to read and cater to a variety of audiences. Work well cross-functionally and ability to establish close relationships. At SurePoint, we know our people are our greatest strength. That’s why we offer a comprehensive total rewards package – and we’re always evolving our benefits to support employee needs at every stage of life and career. Benefits Include Health Insurance (medical, dental, vision) Flexible Spending Accounts Life, Short-term and Long-term Disability Insurance (employer paid) Health Savings Accounts Wellbeing Benefits 401K (immediately vested, employer match) Paid Time Off (Flexible PTO, holidays) Employee Assistance Program Summer Flex Fridays To learn more about SurePoint and our products, visit our corporate web site at www.surepoint.com and follow us on LinkedIn, Facebook and Twitter. SurePoint is proud to be an Equal Opportunity Employer. All applicants will be considered without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, physical or mental disability, veteran status, medical condition, or any other classification protected by law.

Responsibilities

The Sales Engineer provides pre-sales support, conducts product demonstrations, and develops responses to customer inquiries. They also assist in product testing and communicate client needs to the product team.